Established in 1996 by entrepreneurs Debra Kovach and Chuck Kovach, Optimum Professional Management manages more than 80 homeowners’ associations representing single-family homes, condominium communities, planned-unit developments (PUDs), and business parks. An Accredited Community Management Firm based in Tustin in Southern California, the company partners with board members, advising on best practices and acting as advocates. Optimum Professional Management also determines each association’s needs and expectations and educates directors on their responsibilities and on the laws impacting their objectives. Additionally, the firm develops systems and processes to ensure accurate reporting and accommodate special requests.Under the leadership of Debra Kovach as CEO and Vice President of Community Management and Chuck Kovach as President, Optimum Professional Management has grown to nearly 50 highly trained employees. The staff includes 18 professionals with the Certified Community Association Manager (CCAM) designation and others pursuing the designation; Maintenance Coordinators; and administrative assistants. Other skilled workers fulfill duties in the Budget and Financial, Accounts Payable, and Billing and Collections Departments. Together, the employees provide a level of service beyond contract parameters, building long-term relationships and a high level of trust as they handle everything from budget analysis to administrative and maintenance support.The management company pursues the most advanced technology to better serve its clients and consistently monitors its website to maintain its integrity. Optimum’s Community Managers remain available to assist homeowners 24 hours a day, and the firm utilizes an after-hours emergency service as well, which holds association profiles listing preferred vendors for typical emergency scenarios. The company’s dedication to its clients extends to charitable efforts as it endeavors to positively affect the communities it manages. Twice a year, Optimum Professional Management selects philanthropic projects, putting the full weight of the firm behind them. Optimum believes communities and their expert management matter and strives to prove it every day.