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Work experience

Apr 2009Present


Verizon, Inc.

Ø Answer Customer Service calls and perform all sales duties for FIOS and copper products.

Ø Use extensive knowledge of product line and company procedures to resolve questions/problems in professional and expedient manner.

Ø Recognized for consistently performing in the top 3 in center, as well as having perfect attendance and exceptional dedication towards resolving customers’ concerns.

Feb 2008Apr 2009


New York Life Insurance Co.

Ø Attended intensive on-going company insurance/sales training.

Ø Became licensed agent, experienced in utilizing a consultative sales approach to help individuals/families/businesses plan for their financial futures.

Ø Promoted sale of Life/Health/Long-Term Care Insurance and Fixed Annuities to individuals and businesses throughout New Jersey.

May 2004Feb 2008

Branch Manager

Alarm Distributors, Inc.

Ø Oversaw all business development and managed all aspects of $5 million branch of this multi-million dollar wholesale supply distributor.

Ø Supervised/directed activities of employees to ensure objectives were achieved.

Ø Trained personnel in sales techniques, company policies and new systems.

Ø Evaluated employees’ performance and interviewed/hired new associates.

Ø Developed and implemented purchasing strategies/promotional programs.

Oct 1994Apr 2004

Purchasing Manager

A.F.Y. Security Distributors, Inc.

Ø Planned, coordinated and directed purchasing functions for 5 branches throughout U.S.

Ø Hired and evaluated all purchasing associates and trained all personnel in purchasing policies.

Ø Negotiated purchasing deals and contracts with 100+ vendors.

Ø Acted as liaison between vendors and company President.

Ø Ensured purchase orders were processed correctly and placed/received in a timely manner.

Ø Oversaw all facets of inventory control policies ensuring employees carried out duties effectively.



Brooklyn College


Microsoft Publisher
Microsoft Office Suite


My objective is to obtain a career not a job.  I am looking to grow and become an integral part of whichever company I join.