Omran Mohammad Al Showbaki
- United Arab Emirates Abo Dhabi
- [email protected]
Work at Tasheel Abu Dhabi
company Customer Service Advisor · 11 August 2015 to present ·
Studied Computer Information Systems at Jordan University of Science and Technology (class of 2009)
Lived in : Abu Dhabi, United Arab Emirates
1) Assistant Manager
1 January 2015 to march 2015
Assistant For the executive manager at Fallujah satellite channel .
2) Management of social networking sites
15 December 2014 to 23 December 2014
Management of social networking sites Includes : Facebook, YouTube, Instagram, google plus, twitter and other social sites For Fallujah satellite channel .
3) Web content Researcher
12 November 2014 to 14 December 2014
Find information from Internet and archives this information to provide for another
Department in Fallujah satellite channel and Making databases .
• How to act as the first point of telephone contact for a
• Took inbound calls for providing service and product information in a highly professional manner
• Provided callers with information on internet packages and promotions
• Responding to customers who have special communication needs, such as
language difficulties or disabilities.
• Handling complaints in a diplomatic way.
• Resolved customers’ technical issues over the phone.