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Omecia s. mckinney

Customer Service/Hospitality Specialist

Summary

My objective is to obtain a challenging full-time position offering opportunities for personal contribution and professional growth in Customer Service/ Retail.

Education

2016PRESENT

Real Estate Licensing

Barney Fletcher Real Estate School

I'm undergoing the practice of Real Estate. My goal is to complete the courses which is required and receive license under the state of Georgia. 

2004-082008-05

HS Diploma

Frederick Douglass HS

Work History

07/201608/2017

Real Estate Administrative Assistant

Universal Homeownership Services 

Performed in course of real estate sales. Tasks often includes answering calls and emails, setting appointments, performing basic accounting duties, and assisting with marketing functions.

2014PRESENT

High End Residential/Commercial Attendant

Buckhead Atlanta Shops

Providing Hospitality Services  to companies such as; Oliver McMillan, Belfour Beatty Construction, Buckhead Atlanta Residential/ Simpson Group, and SPANXS Headquarters.

2013-072014-09

Merchandiser

SEARS Holdings

My duties were to help both retailer and the manufacturer to maxmise sales. Also, Planning and developing merchandising strategies; Analyzing sales figures, customers reactions and market trends to anticipate product needs.

2009-092010-04

Merchandiser/Third Key Manager

Claire's/Icing

I was to supervise all employees and oversee sales, merchandising, guest service and all operational  functions in the absence of store management. Also, open and closes the store following proper procedures documented in the opening and closing checklist.

2009-102010-01

Seasonal Customer Service Representative/Ticket Holder

Cavalia USA

Attract potential customers by answering product and service questions; suggesting information about other products and services. Assist with placement of orders, refunds, or exchanges. Supports marketing and promotional projects for ticketed events.

2006-072008-08

Senior Living Dietary Aide

Saint Anne's Terrace

Help prepare the food for residents and assist any residents that need help eating their meals. Also, assist with kitchen maintenance, and setting up and taking down the dining areas. Delivering food to residents' rooms, preparing snacks and taking inventory of food and kitchen supplies. 

Skills

  • Strong Customer Focus 
  • Problem Solving
  • Demonstrable Leadership and Management Skills
  • Commercial Awareness
  • Communication and Interpersonal Skills
  • Organization
  • Planning
  • Scheduling
  • Computing
  • Marketing 
  • Loss Prevention
  • Displays Building 
  • Visual Merchandising 
  • Department Maintenance
  • Responsiveness
  • Food Service