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Omar abbas mohammed

Bachelor Degree in Information Technology (Hons)

Summary

I am an experienced retail manager , specializing in operational management. I am seeking a suitable and challenging position within your  company.  Which will allow me to  demonstrate my current skills to the fullest and provide a challenging atmosphere that will further enhance my knowledge and skill base.

Education

Oct 2010Jun 2015

Bachelor degree in Information Technology (Hons). 2.57/4

Multimedia University

Malaysia 

Training 

Store Management Food Safety Awareness Certificate - Tamimi Markets - Jan 2017 

Work History

Aug 2017Present 

Manager In Charge - Store Operation 

Tamimi Markets

-Cash Reconciliation
- Goods Receiving from Vendor and DC
- Store cleaning and safety standards
- Stock replenishment
- Price and Product code integrity checks indeed involvement in all aspects of the Daily operation of the Store
- Store Orders
- Scheduling
- Inventory
- Coaching
- Customer Service

Aug 2016July 2017

Customer Relations Manager

Tamimi Markets 

Handling several store within Eastern Province, responsible in several area.

-follow-up with all customers issue from several channel, ensurestore  partners provide a high level of service.

-Stores Partners Development, conduct a training session for the exciting and new joiners partners. 

-PR/GR follow-up for the current and new stores to ensure the company meeting government requirement. Liaising with government agencies as necessary.

-Acting as HRBP in store levels, responsible for over all tasks related to HR department in-store level.

-Identify store opportunities. prepare action plans meeting SMART objectives , leading the store team to fulfill  the plan on time and on budget.(Sales, Customer Count, Customer Service, Recruitment).  

Dec 2015July 2016

Store Operations - Department Head ( Customer Service)

Majid Al Futaim Retail - Carrefour

-training and coaching store team to provide excellent customer service.

-manage customer service department, ensure all the team member execute the company standard and requirements. 

-manage the after sales department. 

-lead all the store events and activity.

-follow-up with all customers issue from several channel, ensure the partners provide a high level of service.

-manage store operation.

Jul 2015Nov 2015

Management Training Program

Majid Al Futtaim Retail – Carrefour

Undertaking a comprehensive training and induction program. the training provided an oversight of all departments with in a hyper market store. Undertaking on the job in-store training as well as personal and technical training courses.  

Mar 2014June 2014

Trainee - IT Departnemnt

DUBAL-Dubai Aluminium

Developing wireless networks covering the companies sites ( wireless umbrella) , both internal and external systems . Identifying project requirements , and ensuring all stakeholders attained the project deadlines and budget expectations. Project  was completed on time and within budget. This model was utilized for future projects within the company.

Volunteer

President - Saudi student club in Malaysia (2012-2014).


Skills

Time management, leadership, and team work

Based on my experience. 

General knowledge

Macintosh, Windows.

General office packages

Microsoft Office (word, excel, power point).

Programming Languages

C++. Java, MySQL, HTML.

References

Available upon request.