Bachelor degree in Information Technology (Hons). 2.57/4
I am an experienced retail manager , specializing in operational management. I am seeking a suitable and challenging position within your company. Which will allow me to demonstrate my current skills to the fullest and provide a challenging atmosphere that will further enhance my knowledge and skill base.
Store Management Food Safety Awareness Certificate - Tamimi Markets - Jan 2017
- Goods Receiving from Vendor and DC
- Store cleaning and safety standards
- Stock replenishment
- Price and Product code integrity checks indeed involvement in all aspects of the Daily operation of the Store
- Store Orders
- Customer Service
Handling several store within Eastern Province, responsible in several area.
-follow-up with all customers issue from several channel, ensurestore partners provide a high level of service.
-Stores Partners Development, conduct a training session for the exciting and new joiners partners.
-PR/GR follow-up for the current and new stores to ensure the company meeting government requirement. Liaising with government agencies as necessary.
-Acting as HRBP in store levels, responsible for over all tasks related to HR department in-store level.
-Identify store opportunities. prepare action plans meeting SMART objectives , leading the store team to fulfill the plan on time and on budget.(Sales, Customer Count, Customer Service, Recruitment).
-training and coaching store team to provide excellent customer service.
-manage customer service department, ensure all the team member execute the company standard and requirements.
-manage the after sales department.
-lead all the store events and activity.
-follow-up with all customers issue from several channel, ensure the partners provide a high level of service.
-manage store operation.
Undertaking a comprehensive training and induction program. the training provided an oversight of all departments with in a hyper market store. Undertaking on the job in-store training as well as personal and technical training courses.
Developing wireless networks covering the companies sites ( wireless umbrella) , both internal and external systems . Identifying project requirements , and ensuring all stakeholders attained the project deadlines and budget expectations. Project was completed on time and within budget. This model was utilized for future projects within the company.
President - Saudi student club in Malaysia (2012-2014).
Based on my experience.
Microsoft Office (word, excel, power point).
C++. Java, MySQL, HTML.
Available upon request.