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Productivity Development Solutions - Digital Advertising Specialist: Certified Double Click for Publishers, expert in multilingual customer support.

Computational Linguistics, Web-developing, Content management, Linguistic processing and tagging, information extraction, Machine learning implementation, Natural language processing Semantic text analysis, Knowledge engineering.

Areas of Expertise

  • Problem Solving
  • Online Advertising
  • Pre-sales
  • Criteo, Rubicon, Sizmek
  • Technical Customer Support
  • AdWords
  • Programmatic AdExchange
  • LaTeX
  • Computational Linguistics
  • JavaScript
  • PHP
  • MySQL
  • PERL
  • MS Office Suite
  • Translation
  • Copy writing
  • Web-Developing
  • Language Learning
  • Data Analysis (spreadsheets)
  • Image editing (Photoshop/Gimp)





Full professional proficiency


Full professional proficiency


Full professional proficiency


Full professional proficiency


Professional proficiency

Work experience

Nov 2017Now

Technical Support Engineer

Tableau Software

Collaborate and consult with select server and desktop clients to resolve highly complex technical issues and lead cases to resolution.
Partner and help clients to optimize their use of the  Software
Extensively research and document technical issues.
Act as the primary technical liaison between customers and other Tableau departments as issues are resolved
Develop, document, mentor, and train others in support procedures for server-related technical triage and problem solving.

Dec 2014Nov 2017

Google DoubleClick - Certified PDS Analyst

HCL Technologies - Dublin (IE)

Troubleshoot and solve DoubleClick for Publishers issues for the highest revenue-generating publishers  Providing guidance and consultative technical expertise to front line General Support and DFP Service Relationship Managers. Provide two-way communication and collaboration on customer-focused product development. Serve as point of contact for projects led by our escalation management team to improve client experience and internal operational effectiveness (user acceptance testing, prioritization process liaison, emergency paging process, new feature release launches).

Sep 20142016

Communication Strategist

European Association for Digital Humanities - London (UK)

The main goal of the EADH Communication Strategist is to support individuals members in the European context by collecting and distributing DH information, building networks and regional or interest based organizations across Europe through the main Social Networks and digital media.

Nov 20142016

Freelance Translator (It, Esp,Fra,Eng) - Madrid (ES)

Translator/Voice Reader for

Jul 2014Aug 2014

Language Tester

EA Games - Madrid (ES)

QA assurance / Multilingual tester


Computer Service, Repair, advertising, web mastering

Freelance - Florence/Pisa (IT)

Repairing stuff/making websites



Computer Science for humanities

University of Pisa

The discipline embraces a variety of topics, from curating online collections to data mining large cultural data sets. Digital humanities incorporates both digitized and born-digital materials and combines the methodologies from traditional humanities disciplines (such as history, philosophy, linguistics, literature, art, archaeology, music, and cultural studies) and social sciences with tools provided by computing (such as Hypertext, Hypermedia, data visualization, information retrieval, server/client side programming, data mining, statistics, text mining, digital mapping), and digital publishing.


Seminar: Myths, Nation-Building and Political Identities

Siegen Universität- Germany

Seminar for International Studies dedicated to nation building in the European Union


Seminar: Teaching planned  languages in the high schools

Ago Semajno - Liberec - Czech Republic

 Teaching planned  languages in the high schools: their preparatory function to the learning of the following foreign languages.