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I am an RN patient advocate with 38 years of nursing experience, providing direct patient care in acute care, clinic, and hospice home care settings. I have acted as a supervisor, case manager, unit coordinator, Quality Manager, and Clinical Team Leader. I also have experience teaching hemodynamics, air transport safety, ACLS, and process improvement.

Work experience

July 2018Presently working

Communicare Health Services- Grande Pointe Care

Responsibility for assessments, treatments, and medication administratiopn for 28-31 skilled and long term residents of the facility.

April 2017April 2018

Quality Management Coordinator/Case Manager

Continuum Care Hospice


  • Quality assurance and process improvement

  • Creation and oversight of process improvement projects based compliance data gleaned from external database (DAYTA)

  • Responsible for staff education concerning hospice eligibility
  • Review of patient cases to determine continued eligibility
  • Responsible for case management for 2-15 patients concurrently, both at home and in facilities
Jan 2016Feb 2017

RN Supervisor

Blossom Hill Healthcare, Huntsburg, OH


  • Evening shift oversight of facility

  • Created and managed  wound care program, including management of pressure, vascular, diabetic and surgical wound treatments and modalities

  • Responsible for data input in MDS Section M
Apr 2002Oct 2015

Clinical Team Leader for the Mentor Homecare Team and Community Facility Coordinator

Mentor Office of Hospice of the Western Reserve, Mentor, OH

Achievements: CHPCA Certification


  • Management and coordination of care for up to 100 homecare patients.
  • Education, staff development, and evaluation of team members.
  • Patient care experience in the home setting
  • Ensure quality of care delivered, and Patient/ Family satisfaction with services provided by staff.
  • Monitoring and review of patient care patterns and documentation to ensure compliance with Medicare regulations and agency policy.
  • Analysis of annual budget and monthly variance reports.
  • Oversight of office facility including maintenance of security, information systems and equipment, patient care and staff supplies.
  • Community outreach, public relations, and promotion of Hospice of the Western Reserve.

Previous Roles within Hospice of the Western Reserve:

  • Team Resource RN
  • Weekend Primary Homecare RN
  • Staff RN, Homecare Team
  • PRN RN for Homecare and Alternative Homecare Teams
Jun 2000Feb 2002

Clinical Manager, Surgical Intensive Care Unit

South Pointe Hospital, Cleveland Clinic, Warrensville Heights, OH

​Achievements: CCRN Certification


  • Active management , including direct patient care of a 14-bed SICU.
  • Staffing and staff development, scope of care, productivity, budget.
  • Monitored quality and compliance via internal tools and Project Impact as an external data base.
  • Promoted positive change by dynamic leadership, and in conjunction with the Nurse Managers Group, strove to design and direct proactive changes to nursing/employee patterns to increase recruitment and retention of staff. Coordinated professional development and competency needs for staff members.
  • Intermittent responsibility for hospital-wide staffing, disaster response, patient flow, code management and critique. Clinical resource for surgical and intensive care related issues.

Clinical Coordinator of Quality Management

South Pointe Hospital, Cleveland Clinic, Warrensville Heights, OH

​Achievements: Certified Professional in Healthcare Quality (CPHQ)


  • ​Case management of critical care patient populations, as well as coordination of case management activities for all patient care areas.
  • Staffing, productivity, orientation, and staff development.
  • Designed and implemented data collection tools to support documentation compliance.
  • Collaboration with other hospital departments to improve multidisciplinary performance in discharge planning.
  • Active with numerous committees to promote performance improvement.

Clinical Manager of ICU and SDU

PHS Mount Sinai Medical Center-East, Richmond Heights, OH

Quality Management Director

Cary Medical Center, Caribou, ME

​Achievement: Certified Professional in Utilization Review (CPUR)


  • Management level position with responsibility for all quality management functions for a 65-bed rural hospital.
  • Facilitated indicator monitoring for 22 hospital departments, chart review and risk management for medical staff, SIM criteria monitoring.
  • Responsible for process improvement team activities with monitoring of up to 13 teams.
  • Coordinated education and teaching of quality process using FOCUS-PDCA format.
  • Ensured hospital-wide compliance with JCAHO, CAMH criteria, and State guidelines.
  • Worked with other Quorum hospitals in the state, coordinating education for process improvement team leadership and facilitation.
  • Managed data collection and reporting for Maryland Quality Indicator Program, and Interqual as external databases.



B.S. of Nursing

University of Southern Maine


References available upon request.