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As a highly-motivated and results orientated individual within the corporate section, I have a proven track record of providing exemplary levels of service to a broad range of directors and fellow employees.

As a facilities coordinator for a large international corporate company I have completed several in-house training's as well as qualified as a Health and Safety Representative. This has enabled me to develop as supervisor and independent worker with a large range of skills from delegation to supervision.

During placement with PAREXEL, I worked as Receptionist and was promoted to Facilities Coordinator. I independently work in our Centurion office with minimum supervision as my manager is located in Bloemfontein. I managed the cleaners and security services and liaised with my manager concerning office changes and improvements. 

Utilizing communication skills, hard work and dedication I developed and maintained successful working relationships with both internal and external staff, vendors and our landlord.

Work experience

Jul 2013Present

Facilities Coordinator


Facilities Coordinator:

  • Efficient operation of office equipment – ensuring all printers are up and running arranging repairs and maintenance thereof.
  • Function as local contact for Facilities
  • Participate in local meetings, follow up on action items with line manager
  • Organization of disposal of confidential documents (shredding, destruction…) and recycling
  • Assist with New Hire Orientation if the Line Manager is unavailable.
  • Supervise the Cleaning and Security personnel.
  • Assist with setting up New Hire workstations and IT equipment where needed.
  • Meeting with vendors to decide on products and new stock.

Secretarial Duties and IT assistance

  • Coordinate the meeting room schedule and ensuring special requirements in terms of setup and equipment are met.
  • Coordinate/distribute catering requests for internal/external meetings
  • On-site coordination for teleconferencing, projector and sound system.

Mail Room services

  • Process incoming and outgoing mail, faxes and packages
  • Coordinate courier services
  • Manage stock of applicable supplies
  • Responsible for distribution of mail deliveries between facilities
  • All communication between couriers arranging international, domestic and ethical submissions.

Administrative Services

  • Administrative Support and Administration of facility helpdesk requests
  • Creating PO’s on Oracle R12 eBusiness Suite. Coding of invoices on Kofax
  • Managing internal and external emails.
  • Implementing and maintaining procedures/ administrative systems
  • Co-ordinate all necessary documents, processes and procedures to ensure the smooth running of reception and the support services in facilities.
  • Liaising with staff, suppliers and clients
  • Answer and Transfer of calls, screening calls and take messages
  • General administrative functions (filing, printing, copying, faxing, laminating etc.)
  • Greet visitors (clients/vendors) with a professional and positive attitude and in line with the security procedures
  • Coordination of transport/taxi arrangement for PAREXEL visitors, volunteers and external visitors
  • Coordinate travel requests, hotel reservations, vehicle bookings with the contracted travel agency (FCM)


  • Assist with setup of catering for meetings (external/internal) with setting tables, providing dishes, cutlery & refreshments and arranging deliveries of condiments.
  • Contribute to returning of dishes & cutlery from external suppliers


  • Contribute to maintenance of overall impression of PAREXEL´s facilities by keeping a constant lookout for damages and malfunctions and inform building owner and Line Manager accordingly.
  • Oversee all contractors and maintenance done in and around our offices.

Ordering activities

  • Monitor and replenish kitchen and restroom supplies.
  • Order and administrate catering supplies and detergents in accordance office requirements.

Health and Safety

  • Health and Safety Representative and Secretary of the committee
  • Ensuring all checklists are received, signed and submitted to the Health and Safety Chairperson on time.
  • Ensuring availability of alarms, first aid equipment and the relevant team information are made available as requested.
  • Keeping the Health and Safety Chairperson in the loop with all happenings in the Centurion as he is based in Bloemfontein.
  • Social Committee Form part of the social committee arranging events for the company and the year-end function.

Reason for searching new opportunities : Retrenchments within the company.

Jan 2012Jun 2013

Admin Clerk

Whelan International Industrial Agencies

Administrative Services

  • Data capturing of monthly vehicle and generator information : fuel usage, km’s travelled, services, problems and oil allocations
  • Daily jobs : capturing information of jobs done in the field, liaising with call centre regarding any queries there may be, allocating job and invoice numbers
  • Liaising with field technicians concerning quotations and information required for month end
  • Getting quotes for parts or services as required by field technicians or management
  • Monthly off days schedule
  • Sourcing shows where we can display our generators or obtaining information for management about expos.
  • Keeping Facebook, Twitter and Google Plus up to date with relevant information
  • Assisting with capturing data on QuickBooks when required by the bookkeeper
  • Assisting with acquiring accommodation for the Field Technicians when the Personal Assistant is unavailable.
  • Manage incoming and outgoing mail pertaining to quotes or company queries addressed to me
  • Process incoming and outgoing telephone calls, take well-structured messages when required
  • Cross-checking credit card slips with employees when needed
  • Ad-Hoc duties as requested by Management
  • Basic IT
  • Setting up email accounts, assisting with basic queries concerning emails, functions of programs etc.
  • Reason for resignation : Company closed
Jul 2011Dec 2011

Personal Assistant

Wilger Bemarking -Manufacturing and Guest House

Administrative Duties

  • PA to Management
  • Manage incoming and outgoing mail addressed to me, following up on orders etc.
  • Processing of orders
  • Following up with the factory and suppliers to ensure stock is received on time for              clients
  • Handling queries from clients concerning orders that are in production
  • Stock control (incoming from embroiders, outgoing to clients)
  • Process incoming and outgoing telephone calls, taking thorough messages
  • Control office supplies and the maintenance of office equipment
  • Filing, typing of documents if required by management
  • Quotes, Placing orders and printing of invoices on Pastel Evolution
  • Ensuring the fitting ranges are sorted in their respective styles and places.                Wilger Guest House
  • Bookings of guests in the guesthouse
  • Responding to queries from guests concerning bookings, rates, availability, etc.
  • Ensuring the guesthouse is ready for guests : replacing linen and               consumables used
  • Liaising with guests concerning bookings, airport and transfer queries
  • Updating Social Media
  • Designing of leaflets for guest house and keeping it up to date with relevant             information
  • Receiving guests if Mrs. or Miss van Jaarsveld was unavailable
  • I started a blog for the guest house on WordPress to update and inform clients and prospective clients of new developments at the guest house.
  • Reason for resignation:  Was head hunted by Whelan International
Jan 2009Aug 2009

Principal's Secretary

Laerskool Phalaborwa Noord
  • Prepare written communications and typing of exam papers.
  • Control office supplies and the maintenance of office equipment.
  • Process incoming and outgoing telephone calls.
  • Manage incoming and outgoing mail.
  • Faxing and record keeping of faxes.
  • Control the reception area.
  • Help learners if they have a medical emergency.
  • Liaise with parents when they had queries, wanted to collect students, see the Principal, enrolled students.
  • Submit new learners and complete enrollments and documentation.
  • Arranging meetings for and with the Principal.
  • Translating of documents from Afrikaans to English.
  • Word Processing – Microsoft Word, Publisher etc.
  • Email correspondence.
  • Corresponding and record keeping of documents from the Department of Education.
  • Arranging substitutes for teachers and transport for learners if necessary.
  • Ensuring the staff room is set up with documents and ready for meetings, putting together relevant document packs if required for meetings.
  • Reason for resignation : Maternity
Jan 2007Oct 2007

Personal Assistant and Estate Agent

Hendrik Korff Estates
  • Word Processing
  • Answering of Telephone
  • E-mails and Internet (keeping web advertisements up to date) - Social Media
  • Designing of advertisements for the newspaper
  • Receiving of rent or other monies when Mr. and Mrs. Korff was unavailable
  • Filing
  • All other allocated duties
  • Taking of photos and keeping database of photos up to date
  • Taking clients to houses, hosting show houses, selling of houses
  • Acting as Estate Agent – Selling, show casing houses, listing properties, liaising with clients concerning their needs when purchasing a property.
  • Reason for resignation :   Conflicting work schedules
Apr 1999Oct 2001

Receptionist and Sign Maker

Sign Centre
  • Receptionist – control the reception area, assist clients with purchases and queries
  • Liaising with clients / customers concerning their designing and manufacturing needs.
  • Quotations
  • Processing daily payments and daily cashing up of cash register
  • Liaising with clients concerning orders and quotations
  • Designing, manufacturing and applying of signage on boards and vehicles and buildings
  • Stock control
  • Reason for resignation : Relocated to Mpumalanga
Jan 1997Sep 1998


Welgedacht Exploration Co Ltd
  • Receptionist – control the reception area and clients arriving for appointments or employees looking for information
  • Prepare various department’s documents and correspondence
  • Process incoming and outgoing telephone calls on the switchboard; taking messages and ensuring it was handed to relevant parties.
  • Manage incoming and outgoing faxes, ensuring it was sent and received by Head Office or other parties
  • Filing
  • Posting and record keeping of monthly cheques
  • Manage incoming and outgoing post

 Acting Pool Secretary

  • Word Processing for various departments
  • Duties of Receptionist
  • Process incoming and outgoing telephone calls on the switchboard; taking messages and ensuring it was handed to relevant parties
  • Filing
  • Assisting the General Manager’s Secretary with her workload as required
  • Reason for leaving :  Retrenched as a result of a restructuring exercise.


Feb 1997Feb 1997

Microsoft Excel Intro

Cheshire Associated Training Services

Excel Intro - Gold Certificate

Feb 1997Feb 1997

Microsoft Word Intro 

Cheshire Associated Training Services

Microsoft Word Intro - Silver Certificate

Jan 1996Jul 1996

Management Assistant - N4

Newtek College - KZN

Office Practice       

Kommunikasie         (Afrikaans)

Communication       (English)

Information Processing

Computer Practice

Jan 1995Dec 1995

Grade 12

Utrecht High School

Afrikaans       HG

English           HG

Geography     HG

Biology           SG

Accounting    SG

Typing            SG


Email, Filing, Faxes

Answering, compiling and sending of emails

Faxing and Filing of documents

Facility Coordination

Ensuring the facility, maintenance, offices and surrounding grounds are up to standard.  Overseeing maintenance, contractors, vendors and setting up office space as per specifications.


Overseeing the cleaning and security staff.

Work rosters for various areas

Ensuring security and cleaning services rendered are up to parr

Microsoft Power Publisher
Microsoft Power Point
Microsoft Excel
Microsoft Word
Minute Taking

Health and Safety Secretary

Cataloging all meetings, agendas and minutes

Diary Management

Diary management of my own diary

Ensuring the 9 board rooms are up to date and not cross-booked.

Ensuring meetings requested by the Director, Line Manager is made and changed accordingly.


Sandra Gregory

HR Operations Partner - Parexel International

012 443 2095

[email protected]

Corle Whelan

Owner  - Whelan International

Cell: 062 298 7284

Mr Jan Marx – Principal (His number can be provided by the school as he has retired)

Ann Naudé – Financial Administrator

Laerskool Phalaborwa North

Tel : (015) 781 1098

Hendrik Korff

Owner - Hendrik Korff Estates

[email protected]

Tel : 082 784 1904


Recognition received for work performance 

PAREXEL Manager Discretionary Program - by Elize Botha for exhibiting the I delight the customer PAREXEL corporate value or High Performance Culture principle.

Here is what was said about you: Thank you for always being willing to help and always finding a way to fix something. You walk to extra mile to get a job done and we appreciate you for it.

PAREXEL Manager Discretionary Program -  by Amy Mahaffey for exhibiting the I delight the customer PAREXEL corporate value or High Performance Culture principle.

Here is what was said about you: Many thanks for assisting with the co-ordination of the On-boarding of the EPD New Hires and the Line Manager Visit to the Irene Office

 PAREXEL Colleague Recognition program -  by Magdalena Weidemann for exhibiting the Teamwork PAREXEL corporate value or High Performance Culture principle.

Here is what was said about you: Thank you Olivia for your willingness to help and always being friendly.

PAREXEL Colleague Recognition program -  by Doreen Khanye for exhibiting the Teamwork PAREXEL corporate value or High Performance Culture principle.

Here is what was said about you: Thank you very much for your team spirit. You are always there to help when someone is looking for assistance. I highly value your assistance with the FSP account in Oracle.