• Tallinn Vibu 16-2
Olga Ilina

Olga Ilina

Work experience

Work experience

Head of Marketing and Business Development, Telecommunications, Saint-Petersburg, Russia

Aug 2008 - Feb 2014
CJSC METROCOM, Group of companies MEGAFON

Development the assortment strategy; Development and control of pricing strategy with priority on profitable growth; Development yearly plan of promotional/trade activities in cooperation with sales; Development and implementation of marketing and advertising strategy of the Company; PR-activity planning; Ensuring good quality and timely implementation of projects; Positioning of the company brand; Analyzing effectiveness of marketing and advertising activities; Market analysis, monitoring; Organaizing and participation in relevant exhibitions, fairs and other community events throughout the year; Development of loyalty program; Marketing budget planning and control.

Monitoring suppliers and coordinating inventory control activities to ensure that items and services are purchased at the correct price within specified timeframes. Selecting reliable sources of supply, engaging complimentary suppliers and working with key suppliers to improve value delivered to the organization. 

Deputy Director of Commercial and Customer Care Department, Telecommunications, Saint-Petersburg, Russia

Jun 2006 - Aug 2007

Reorganization and coordination  Customer Care Department (structure of the Department consists of Corporate Clients Relations Department, Clients Relations Department and Technical Support Department); Identification and analysis the problems of Customer Care Department; Implementation of optimization methods for Customer Care Department; Support the customers over the phone, via chat and ticket systems; Cooperation with Marketing Dpt. in the way of advertising projects performance; Development strong customer relationships and serves as the interface between customers and Company;  Implementation of sales plan for current clients.

Head of Account Manager and Operators Group, Telecommunications, Saint-Petersburg, Russia

Aug 2004 - Jun 2006

Creating and development of Sales activities; organizing and holding negotiations on commercial conditions of contracts; project calculation; project controlling; commercial project realization;  interaction with customers; project planning.

Сapacity planning, procurement and on-going management (including lit or dark backbone capacity and tail circuits, collocation and POPs) acting as primary negotiator for related/support agreements with Carriers, Service Providers, fiber providers and Colocation suppliers

Managing contracts and relationships in procurement and supply with Siemens, Huawei, D-Link.

Key Account Manager, Telecommunication, Saint-Petersburg, Russia

Jun 2002 - Aug 2004

Attracting new prospects and increasing company revenue from the top customers; coordination of major contracts and customers; search of new customers, development of sales proposals, conduction of negotiations with prospects, signing the contracts; preparation and conduction of presentations; responsible for complex telecommunication solutions, elaboration and implementation pre and post-sales.

Сoordinator of installations of the Service Center, Telecommunications, Saint-Petersburg, Russia

Mar 2001 - Jun 2002

Coordination of actions of engineers of the Service Center;  preparation of clients for installation of user's equipment; maintenance of interaction with Sales department and Technical department of the company.

Trainee , Telecommunications, Iceland, Reykjavik

Apr 2002 - May 2002

Trainee within the "Nordpraktik" Program administered by the Nordic Council of Ministers (www.norden.org).

Acquaintance with principles of work in the European company, work above a site of the company.


Telesales, Telecommunications, Saint-Petersburg, Russia

Jul 2000 - Mar 2001

Telesales, search of new customers, signing the contracts; preparation and conduction of presentations.

Legal Adviser, Telecommunications, Saint-Petersburg, Russia

May 1998 - Jun 2000
Data Transfer Junction of ST Petersburg Telephone Network Telecommunications JSC (p.t. ROSTELECOM)

Elaborating,  negotiating and concluding contracts with potential clients and partners, suppliers of the equipment; further contract support and tracking  as well as for expansion of scope of services; legal supporting.




Russian (Native), English (Good), Estonian (Basic), Finnish (Basic)

Key Skills

  • Procurement
  • Vendor Relationship & Management
  • Negotiation
  • Logistics Management
  • Contract Management