Senior Human Systems Analyst
Duval County Health Department
Maintain medical records, receiving commendations for thoroughness and accuracy in completion of reports and patient documentation. Established and maintained excellent client relationships, providing medical expertise and consultation on a regular basis to several independent local clients. Manages a caseload of 5-10 patients per day diagnosed with tuberculosis. Instructs patients and families regarding treatment of tuberculosis. Scheduled and managed patients' appointments, document treatment entries, access laboratory, radiology information and maintain medical records. Assist physicians in delivering patient services. Improved customer relations skills by practicing techniques to exercise diplomacy and employ active listening skills. Coordinated planning and logistics for community group meetings.
•Personally responsible for over a 93% successful tuberculosis treatment completion rate.
•Responsible for generating over $5000.00 in revenue for the Center for Specialized Pulmonary Services (CSPS) via mass tuberculin skin testing of at risk clients.
•Coordinated tuberculin skin testing of over 300 personnel via the Salvation Army.