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Work experience

Jun 2010Present

Customer Service Agent

Pinnacle Airlines

Accepts and accommodates passengers and their personal belongings for transportation on Pinnacle flights and connecting flights. Follows and enforces security and hazardous material regulations at locations to ensure the safety and integrity of customer and company property, as well as company/other aircraft and facilities. Maintains facilities and equipment so as to ensure a neat, safe, efficient operating environment. Completes daily, weekly and monthly reports and records as required for the efficient aircraft operations of the facility and aircraft.

Oct 2009Present

Sales Center Administrator

Coca Cola Enterprise

Duties include enter in call in orders, hotshots, verifying orders at the end of the day, processing EMO and IFTA reports. Duties also included building spreadsheets with formulas, typing and filing documents. Also assisted the other Sales Staff as needed.

Dec 2008Oct 2009

Leasing Consultant

Hampton Park Apartments

Interview prospective tenants and record information to ascertain needs and qualifications.Accompany prospects to apartments and discuss size, layout of rooms, and available facilities. Complete lease form or agreement and collect rental deposit. Inspect condition of premises periodically and arrange for necessary maintenance.Compile listing of available rental property. Maintain current knowledge of apartments and amenities available. Work with HUD Section 8 and knowledge of Affordable Housing


Aug 2001May 2002

Business Administration

Delta State University
Jun 1997May 2001

Business Administration

Coahoma Community College


Microsoft Office


I have expertise in handling multiple assignments and responsibilities, working cooperatively, and establishing positive cross-functional relationships.


Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals