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Summary

Team player who works well in a collaborative environment, yet thrives on personal achievements. Demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service. Energetic with a strong background in customer service. Reliable, punctual and hard working professional who excels in fast-paced, deadline-driven environment's. 

Work experience

2016-112017-01

Seasonal Cashier

Target

•Greeted all customers.

•Executed cash transactions quickly and accurately.

•Suggested additional items and offered samples of weekly promotional items to increase store sales.

•Served shoppers in a prompt, courteous and friendly manner.

2016-072017-01

Customer Service Representative

Humana

•Manage large amounts of inbound calls in a timely manner.

•Follow communication when handling different topics.

•Identify customers' needs.

•Clarify information.

•Research every issue and provide solutions and/or alternatives.

2016-062016-09

Dietary Aide

West Boca Medical Center

•Prepare food items and assembles ready foods for patient trays

• Serve foods in the rooms and cafeteria

• Deliver food trays to patients’ units and dining area

• Provide service in dining room and dish room

2015-072016-08

Dietary Aide

The Renaissance Assisted Living

•Prepare food items and assembles ready foods for patient trays

• Serve foods in the rooms and cafeteria

• Deliver food trays to patients’ units and dining area

• Provide service in dining room and dish room

2015-062016-06

Cashier

Chipotle

•Correctly received orders, processed payments and responded appropriately to guest concerns.

•Promptly reported complaints to a member of the management team.

•Packaged menu items into bags or trays and placed drink orders into carriers.

Mastered Point of Sale (POS) computer system for automated order taking.

2014-082015-08

Shift Leader

Moes Southwest Grill

•Supervised other staff during shifts worked.

•Ensured staff completed all shift tasks.

•Interacted with all customers in a friendly manner.

•Resolved customer complaints.

•Ensured all close-down duties were completed including mopping cleaning and disinfection of food preparation surfaces.

Education

20162016

High School Graduate

Career Online High School
2016-102016-12

Child Care Development Associate

Smart Horizon
2016-012020-06

Food Safety Certificate

Chipotle