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Summary

Dedicated Human Resource Specialist focused on developing efficient processes based upon experience with and knowledge of employee benefits and compliance, employee hiring and onboarding, performance management processes and HR records. Highly efficient and well established in administrative environments that are fast-paced and challenging. Currently pursing a Master's in Business Administration from the University of Southern Mississippi. 

Objective

To obtain a profession with a global, growth-oriented company that offers challenging responsibilities, the potential for advancement, and opportunity to utilize and hone my administrative skills and interpersonal abilities.

Education

Jan 2012May 2013

Bachelor's of Science in Business Administration - Focus on International Business

The University of Southern Mississippi

GOLDEN KEY MEMBER

  • Inducted October 18, 2012

GAMMA BETA PHI

  • Inducted April 7, 2013

BETA GAMMA SIGMA

  • Inducted March 26, 2013
Aug 2010Dec 2011

Associates of Art

Jones County Junior College

PHI THETA KAPPA MEMBERSHIP

  • Inducted October 4, 2011
  • Volunteered with "Treats in the Streets," a Halloween experience for children.
  • Participated with the preparation of homecoming.
  • Volunteered with "Honors in Action," helping escort first graders around the campus.

DELTA SIGMA LAMBDA

  • Inducted March 28, 2011

Work Experience

May 2013Present

Human Resource Specialist

Central Sunbelt Federal Credit Union
  • Manage a variety of HR functions, including payroll and benefits administration for 80+ employees and 401k enrollment while ensuring 100% compliance with labor laws and regulatory mandates. 
  • Conduct/facilitate new hire orientation and on-boarding processes.
  • Reorganized/maintain personnel files to ensure compliance.
  • Drafted documents in regards to job offers, transfers, and termination and severance paperwork.
  • Complete weekly, monthly, and quarterly performance reports for each of our seven branches for growth/incentive purposes. 
Feb 2012Jan 2013

Customer Service Representative

Citizens National Bank
  • Minimized loss through effective cash management.
  • Responsibilities include cashing checks, accepting deposits, issuing money orders and official checks, cash advances and fund transfers.
  • Completed Monetary Instrument Report and MoneyGram Report on a daily basis.
  • Cross-sold bank services and products to meet teller referral targets. 
Jul 2009Feb 2012

Account Service Representative

Cellular South
  • Extensive knowledge of cellular technologies. 
  • Exceptional communication skills.
Dec 2007Jul 2009

Account Service Representative

Alltel/Verizon
  • Aggressive sales generation through consistent customer service.
  • Customer oriented by providing excellent customer service.
  • Maintained day-to-day records to ensure monthly goals were reached/surpassed.
May 2007Sep 2007

Sales Associate/Temporary Key Holder

JB Robinson Jewelers
  • Have supervised others, handled difficult customers and participated in special promotions and incentive programs.
  • Strong communication skills and high motivation with the ability to manage and train others.
  • Ensured corporate goals were met and exceeded, focusing on merchandising, visual presentation and exceptional customer service.
Mar 2007May 2007

Model

Abercrombie and Fitch
  • Merchandised designer women's and men's wear.
  • Handled the receiving and processing of products.
  • Superior merchandise knowledge for customer satisfaction.
  • Maximize customer traffic and increase sales through product display.
Jul 2005May 2007

Store Manager

Lids
  • Ability to effectively recruit, train and manage a sales staff.
  • Completed payroll management, scheduling, reports and inventory.
  • Supervised, motivated and monitored team performance.
  • Set budgets/targets. 
  • Maintained detailed documentation of the company's products and product development.
  • Skilled training with the ability to open and close the retail store in different locations.
  • Controlled loss through effective cash control and loss prevention awareness.
  • Excellent visual merchandising to impact sales performance.
Mar 2005Jan 2006

Sales Associate

Victoria's Secret
  • Aggressive sales generation through superior customer service.
  • Skilled register training with the ability to open, close and audit registers.
  • Excellent merchandising to create a constant crisp visual presentation.
  • Controlling loss through effective cash control and loss prevention techniques.
May 2003Jul 2005

Sales lead in training

d.e.m.o/pacific sunwear
  • Effectively contributed to the success of a high volume retail establishment.
  • Maximized volume through excellent customer service and crisp merchandising techniques.
  • Skilled in loss prevention techniques in all areas of external loss.
  • Produced a sales driven team environment through superior training of sales associates under the guidance of the store manager.
  • Successfully achieved excellence in additional responsibilities given to excel into management.

Volunteer Experience

Nov 2016Present

Vice President

Pine Belt Human Resources Association

The Pine Belt Human Resources Association is an affiliate of the Society for Human Resource Management. The Pine Belt HRA is a local starting point for networking, information, professional development, and continued support of excellence in Human Resources.