Anthony Chatfield

Interest

Leadership, Self-Improvement, Photography, Graphic Design, Construction Management, Architecture, Interior Design, Education, Teaching, Business Management

Custom

Awards and Honors

Graduated Magna Cum Laude - 2006

Air Force Civilian Achievement Award - Sep 2009Air Force Exemplary Civilian Service Award - Aug 2008Air Force Notable Achievement Award - Sep 2007Air Force Sustained Superior Performance Awards 1993 - 2007

Summary

Broad experience in customer service industry with 17 years in Services and Force Support career field.Proven success in project management, team building, and financial analysis.Experience in strategic planning helping to develop future vision for multiple organizations.Gifted follower, with ability to understand leadership vision and execute mission requirements on time and on target.Experience at worker, manager, flight chief and MAJCOM levels.Demonstrated successful leadership throughout career.

Professional Qualities and Strengths

Relationship Building

Operational Efficiencies

Articulate Communicator (in English and Japanese)

Coaching and Mentoring

Strategic Vision

Project Planning

Optimism

Detail Oriented

Customer Focused

Budget and Cost Control

Team Building and Staff Development

Multi-cultural/International Experience

Work History

Work History

Facilities Project, Safety and Environmental Manager

United States Air Force

Managed squadron’s facility project, safety and environmental programs.Responsible for the planning, programming and execution of a wide variety of construction projects.Oversaw the management of the commanders safety and environmental programs, provided support to over 1,900 military and civilian squadron members.

Key Contributions:

-Shifted focus of squadron self-help team from small scale maintenance/repairs to full scale facility renovations and construction.Resulted in immeasurable improvements and savings for squadron.

-Increased staffing from small work force of 11 Japanese employees to 2 Active Duty Military, 1 NAF Civilian, and 25 Japanese employees, realized return on labor investment by way of improved programs and facilities.

-Assigned to manage failing safety and environmental programs; improved process by initiating section manager training, increasing spot inspections and detailed oversight of programs. Resulted in significant improvements and reduced findings.Recognized by Civil Engineering squadron for contributions to base environmental programs.

-Responsible for the design and construction of over $16M in NAF projects; projects included, two golf clubhouses, first DOD Chili’s Bar and Grill, renovation of marina SCUBA resale store, new squadron marquee, two new small scale food outlets, command office and many other projects.

-Planned multiple major base special events; i.e. America’fest, annual 3-4 day carnival w/over 100 vendors and 100K attendees; Holiday Village, 2 day carnival which included shows by Tops in Blue and Circue du Soleil; supported many large scale concerts with major headline acts to include, Air Supply, 98 Degrees, Great White, Collective Soul, Sister Hazel and WWE performances.

-While in the position was promoted from NF-0303-III to NF-0804-IV to NF-0301-IV.

Oct 2009 - Present

Chief, Community Services Flight

United States Air Force

Direct, develop and manage complex flight made up of over 130 active duty military, APF and NAF civilian personnel.Flight includes: 18 lane bowling center w/ snack bar to include a full service Coffee Bar (Starbucks We Proudly Brew) and the only Taco Bell operated by a Force Support Squadron; Pet Spa and boarding kennel; 9-hole golf course to include pro shop, driving range, and snack bar; Skills development center comprised of an award shop, wood shop, frame shop, classes and programs; auto skills center providing full service automotive repair as well as self-help stalls, vehicle test bay, tire repair, and car wash; outdoor recreation with an on base outdoor Paintball Facility with year round operations, resale shop and training facility; a Music Video Rental Outlet with a Computer Repair concessionaire; full function Community Center with a separate conference center, includes a concession contract for a Chinese Restaurant; Amusement Machine Program with oversight for over $1.0M in NAF assets.Total flight non-appropriated revenues in excess of $3.4 million annually.

Key Contributions:

-Revamped Community Center Programs to appeal to and attract 18-26 year olds.Airmen focused programming to provide for the recreational needs of the E1-E4 population.

-Secured $150K for renovation of Bowling Center Lighting/Sound Systems; $200K for Golf Course improvements; $50K for ITT expansion.

-Successfully planned 2010 Motor Weekend, 2 day car show that highlighted host nation and US forces personnel’s car, 200 participants entered, event provided entertainment for over 2K base participants.

-Improved customer service throughout flight, results realized by amazing 99.2% customer satisfaction rating for flight, with five elements attaining 100% satisfaction.

-Advocated for a secured $1.0M in funding for new POV Car Wash.

Aug 2008 - Oct 2009

Chief, Community Services Flight

United States Air Force

Directed, developed and managed complex flight made up of over 130 active duty military, APF and NAF civilian personnel.Flight included: veterinarian clinic; pet quarantine and boarding kennel; collocated club, conference center and beach side snack bar/bar; 18-hole golf course to include pro shop, driving range, and snack bar; 18 lane bowling center w/ snack bar; skills development center comprised ofaward shop, frame shop, classes and programs; auto skills center providing full service automotive repair as well as self-help stalls, vehicle test bay, paint booth, tire repair, and car wash; outdoor recreation with two on base beaches, 43 spot FAMCAMP dry hook-up facility, 25M pool with year round operations, SCUBA resale shop and training facility. Total flight non-appropriated revenues in excess of $4.0 million annually.

Key Contributions:

-Developed strategic financial improvement plan for collocated club, plan provides roadmap for long term, achievable and sustainable financial performance.Predicated on revamping evening food programs, controlling labor and reducing cost of goods.

-Initiated new food programs, bringing first ever BBQ/smokehouse to Andersen AFB.

-Secured $455K for renovation of conference center; $150K for club carpet replacement; $200K for bowling center expansion; $30K auto skills center lobby renovation; $30K for O’lounge renovation; $80K for new golf course/pro shop entrance.

-Completely revised aquatics program, developed safer manning standards, improved training and ensured accountability for performance.

-Successfully planned 2009 Annual Customer Appreciation Picnic, event provided free food and entertainment for over 700 base participants.

-Improved food service sanitation in Club and Bowling.Activities went from receiving unsatisfactory food inspection ratings to receiving excellent ratings from public health.

-Improved customer service throughout flight, results realized by decrease in negative ICE comments.

-Put internal controls in-place at bowling center to stop financial losses; resulted in $19.3K performance improvement.

-Secured $420K in APF funding for authorized positions via NAF MOAs.

-Change Manager; Leading flight through Joint Basing, learning Navy programs and Navy “way.”

Oct 2005 - Aug 2008

Chief, Facilities, Purchasing and Logistics Section

United States Air Force

Responsible for providing oversight and supervision to the MWR NAF, MILCON and Host Nation funded construction programs as well as procurement and logistical support throughout PACAF. Area of responsibility had visibility for more than 33 multi-faceted projects totaling over $333M. Ensured projects planned, designed and constructed met the needs of commanders as they worked to improve productivity and the quality of life for Pacific Airmen.

Key Contributions:

-Saved over $300K in design costs by conducting Project Validation Assessments (PVAs), Design Charrettes, and strategic planning in-house, faster response with less cost.

-Skillfully developed working relationships w/multiple agencies; Civil Engineering, AFSVA, AFCEE, Army Corps of Engineers.Successful project management approach and team building allowed members to work to find solutions to problems, not access blame.

-Developed/implemented PACAFs Capital Investment Partnering Program, resulted in over $2.0M in construction and equipment requirements being funded.

-Relentless oversight and management brought Andersen AFB golf irrigation project back in scope, saved $4.0M.

-Averted job stoppage on Kunsan $34M VQ project; pushed AFSVA to obtain modification approval to ensure workers stayed on job and project stayed on schedule.

-Singled out as NAF construction policy authority, provided mentoring and training to 9 SVS/FSS Deputies, 3 RMFCs and over 20 Civil Engineering programmers; sought for input on new AF NAF Construction policies.

Education

Education
Jul 2009 - Jan 2011

Masters in Business Administration

Western Governor's University
Jul 2010 - Jul 2010

Post Graduate Certificate

Haus Rissen International School of Politics and Economy
May 2009 - Jun 2009

Post Graduate Certificate

University of Tennesee
Jun 2008 - May 2009

Air War College

United States Air Force Air University

Completed the Air War College Distance Learning Program, which is designed to prepare senior officers and civilians to lead in a joint environment at the strategic level across the range of military operations; to develop cross-domain mastery of joint air, space and cyberspace power and its strategic contributions to national security; and to advance innovative thought on National Security, Department of Defense and Air Force issues.

Apr 2007 - Feb 2008

Air Command and Staff College

United States Air Force Air University

Completed the Air Command and Staff College Distance Learning Program, which is designed to Prepare Field-Grade Officers to develop, employ, and command air, space and cyberspace power in joint, multinational and interagency operations.

Sep 1996 - Sep 2005

Bachelor of Science

University of Maryland

Magna Cum Laude

Sep 1996 - Sep 2005

Associates of Arts

University of Maryland

Skills

Skills

Japanese Language

Fluent in conversational Japanese with the ability to translate on demand.