Stephanie Hamilton

Stephanie Hamilton

Work History

Work History
Feb 2007 - Present

Supervisor/management

Famous Grahams Ice-Cream shop
  • Supervised  a team of six employees.
  • Arranged weekly rotas.
  • Followed all health and safety regulations i.e train staff on health and safety regulations. Recorded temperture controls of freezers and fridges etc. 
  • Made ice-cream and candy floss
  • Dealt with customers in a friendly and  competant manner
  • Worked over- time.
  • Managed stock control
  • Worked as part of a  team and communicated effectivly
Oct 2005 - Jun 2005

Spa assitant

The Slieve Donard Hotel & spa(Hastings)
  • Washing, drying and folding of towels
  • Maintained swimming pool, sauna, steamroom (men and ladies)
  • Worked shifts from 4pm-12pm or 5.30am -2.00pm
  • Maintained shower area, changing rooms etc ( 5 star standard)
  • Assisted at reception
  • Had the responsibility of opening and closing the establisment
  • Tested water temperture and ph in swimming pool etc
  • Built a exellent relationships with customers.
Dec 2002 - Sep 2004

Waitress/Bar/Housekeeper/dishwasher

The Burrendale Hotel
  • Housekeeping- bed making, laundry  the overall cleanliness of the hotel
  • Assisted in kitchen
  • Bartended; built a good relationship with customers. Gained recognation from customer questionaries/comment cards.
  • Waitress- bistro, breakfast, conferences and  A la carte food service
  • Silver service, weddings etc

Education

Education
Sep 2010 - Present

Fdt Hospitality, Tourism & Events Mangement

University of Ulster/ Src Newry

The following are the key modules which are covered in this foundation degree course.

Principles of event planning ,Contemporary hospitality and tourism,Event operations,Personal professional Development,Introduction  to Finance and Accounts,Hospitality & tourism Management issues,Organisation & people management,Culinary operations,Hospitality services and operations, Personnel and marketing,Travel an tourism operations, food & beverage studies and food and Hygeine.

Sep 2008 - May 2010

Commendation

South Eastern Regional College/ Queens University Belfast

The course consisted of 5 modules. Sociology, Psychology, Biology, Chemistry, Maths. 

  This course is equivalent to 3 A Levels and is accepted by Universities for me to enter many of their courses.
Sep 2006 - Jun 2007

NVQ Level 2 Beauty Therapy

East Down Institute of Further and Higher Education
  • Facial massage and skin care
  • Appling and instructing on make-up
  • Manicure treatment
  • Pedicure treatment
  • Waxing all area of the body
  • Shaping eyebrows and tinting eyelashes and eyebrows
  • Implementing good working relationships with colleagues and clients
  • Reception
Sep 2006 - Jun 2007

Swedish Body Massage -

East Down Institute of Further and Higher Education

Summary

I am a very energetic, dependable and highly organised person who has an eye for detail and is someone who thrives under pressure. Since the age of thirteen, I have been working within the hospitality industry, from domestics to barwork, waitressing and sales. During these years of valuable work experience, I have enjoyed and  learnt alot about myself but most importantly how customer service and satisfaction is vital to make any  business a sucess.  When I join a new work force I enjoy training and learning how to go about  working effectively. Even when capable in a task I try to stay conscious of ways to improve my performance and give the best customer service possible. I am hard working and always eager to learn and grow proffesionaly.  I have a passion for exellence and wish to utilze my skills and gain vital experience.

If you would like to consider me please feel free to email me.

Thank you for taking the time and interest in my cv/resume.

Interest

My activities and hobbies include film and cinema, cooking and eating out at restaurants, reading, exercise and keeping fit, photography, cosmetology and travel.Im also part of my local GAA club which comprimsines of both Galiec and camoige. This sport is highly competitive and team orienatied  and also very fast which I highly enjoy. I am also a memeber of my local boxing and fitness club which has recently just opened.

In 2004 I went to South Africa, Cape Town as part of a multi- culture trip. It was two weeks and I got to meet alot of people from all over , which im still in contact today via facebook and email. During this trip, I got to learn about the many diffferent cultures and religions out there.I visted run down, highly crime related areas. We also held a fun day for the under prillveged families with food, drink and fun activites.  In addtion 15 South Africans also came to visit us for two weeks and learn about are culture and religion. It was the most touching and enjoyable expereience of my life that I will hold close to my heart forever.