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Personal Summary

Customer service professional seeks employment with a growing insurance agency.  I am very personable and since my past experience is service-oriented, I am positive that I can deliver high quality customer service by accurately assessing client needs and recommending the most useful policies and products.  My knowledge of financial accounting, computer and communication skills will make me a decisive negotiator and salesperson.

Work experience

May 2011Mar 2013

Office Manager - Customer Service Technician

Wright's Auto Parts and Metals
  • Responsible for customer relations on a daily basis and weighing customers and vendors on scales.
  • Computing and filling out invoices for sales.
  • Notarizing documents.
  • Answering telephone, using calculator, data entry.
  • Balancing check register.
  • Maintaining customer files.
Sep 2006Nov 2012

Bale Clerk

Phoenix Gin Company

Duties include data entry and recording weight of cotton bales into ledger and computer.   This job is seasonal.  I have worked during the years of 2006 through 2009 during cotton season at the Phoenix Gin Company.

Jan 2010Jan 2011



Worked on the processing line cutting and sorting meat products.

Insured that no contamination or diseased meat products passed beyond my department.

Nov 2007Oct 2009

Certified Nurse Assistant

The Bridge at Ridgely
Dec 1992Aug 2006

Correctional Clerical Officer

Northwest Correctional Complex

Fourteen years experience in office functions and skills.  Duties also included supervision of adult males in prison setting.


Jan 2002Jan 2004

Dyersburg State Community College
Apr 1990Oct 1990

Tennessee Technology Center

I learned computer skills and use of software.  I also learned filing, shorthand, typing and many other office duties.  General principles of accounting and calculator keyboarding.  I can type 90 words per minute.

Aug 1979May 1983


Obion County Central High School

In addition to my general studies, I attended the Health Occupation classes at the Vocational Technical in 1980-81 school year.  For the remaining two years of 1981-1983, I attended Office Education courses at the Vocational Technical school in Union City, Tennessee.   Learned the use of all office equipment and office etiquette.  Accounting, typing and calculator keyboarding.


Knowledge of most current computer software.
I have had college courses and hands on experience using Microsoft Access, Excel, Powerpoint and Word software programs.
I type 90 plus words a minute.