Work History

Work History
Jun 2009 - Present

Creative Producer

The Kings Touch Productions

I  use my abilities and creativity to provide each and every client with a stellar and awesome product. Whether I am in production or creatively directing, getting the right tone and message through video representation that will showcase, promote and deliver your ideas/product in a professional, high quality and awesome format is my ultimate goal.

May 2005 - Present

Administrator

The Tek Help Productions

Was key in the formation and start up. Developed  client relations as well as all critical administrative and clerical duties as well as all account management responsibilities. Created successful marketing  campaigns with client incentives, 

May 2003 - May 2005

Administrative Assistant

Extra Care Computers

Performed all clerical and adminstrative duties for small IT partnership.

Instrumental in all customer interactions and financial, marketing and problem resolution.

Dec 1998 - May 2003

Personal Banker (Customer Service Rep)

Bank of America

Started at entry level position graveyard customer service telerep and progressed to premier VIP clients handling large financial bank accounts across multible platforms and states. Ensured all clients financial issues were resolved or escalated when needed. Advanced to in branch Personal Banker and Mortgage specialist. Opened new accounts retained client accounts upsell of bank products when it would improve customers banking experience and sold and handled all mortgage needs with clients that met ideal requirements.

Education

Education

Skills

Skills

Problem resolution, cultivating client relationships and retention, Administration, Professionalism, patience, Integrity, video production, creative writing.

Certifications

Certifications
Jan 1987 - Jun 1987

Business Management

Pacific Coast Technical Institute, Van Nuys, ca
Business Management

Portfolio