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Work experience

1199 Seiu Child care funds

Registration Clerk

Registration Clerk 1199 Seiu Child care funds-New york, New york Handled Members inquiries during the registration Program. Perform data entry of all members applications forms Effectively respond to member applications and inquiries verbally and in writing Clearly interpret eligibility policies, procedures and application guidelines. Responsible for the accuracy, follow-through and timely completion of projects and assignments Performs other duties as assigned



Sales associates-Brooklyn, New york Identifies the customers needs and provide information related to MetroPCS products and services Handles all administrative aspects of the sale including paperwork to establish service, accepting customer payments and filing completed orders Maintains files of existing and potential customers Performs sales tracking and related reporting Reads and understands all current and new company policies and procedures and market specific objectives as applicable Maintains floor stocking levels, displays and help ensure that the store is clean and presentable to customer


Technical Support Tier II

Technical support Tier-Jericho, New york Troubleshoot Level 2 Technical Support calls from Optimum Online and Optimum Voice customers who are using the supported software/hardware. This is done providing the highest quality customer service. Troubleshooting requires guiding and educating customers through established troubleshooting procedures.


Consumer Service Specialist

Consumer service specialist III-New york, New york Accesses, reads, and interprets data elements on all applicable MAXIMUS, NY HBE, and systems to provide support, resolve inquires, and educate callers. Provide assistance to consumers seeking health care coverage including providing information on financial assistance programs and public health care programs Process applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, and interpreting of determinations made by the NY HBE system Process enrollments into QHPs, plan changes, and disenrollments Processing of life events and special enrollment periods Assist Brokers and Navigators with inquiries and eligibility and enrollment issues as appropriate.