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Work experience

Jun 2015Dec 2016

Client Relations Representative

Catholic Community Services                                       

Database Management:

o Coordinated the primary record keeping responsibilities guest and outside staff in attendance

o Organized a 2,500 member staff contact list containing relevant fields for quick research

Direct Client Service:

O Performed a multitude of duties for at-risk clients: 

    • Coordinated with other social service agency workers to provide for clients’ immediate     needs.
    • Provided crisis intervention and advocacy for clients that are or near homeless.
    • Maintained accurate client counts throughout shifts
    • Determined appropriate service placements for at-risk clients, based upon history of abuse, psychological and physical state, language barriers and other demographical criteria.
Sep 2014Jun 2015

Administrative Support

Robert Half Staffing                                                          

Database Management:

o Handled all phases of the HUD Housing application lifecycle in the Boston Post Database

o Maintained and queried property and tenant records for Capitol Hill Housing.

Direct Client Service:

O Facilitated the on-boarding process for prospective income-based housing tenants which included:

    • Pre-Screening applicants in accordance to the annual income restrictions for properties.
    • Assisting English Language Learners with initial applications
    • Coordinating and leading meetings between Case Workers, Prospective Tenants and Leasing    Associates.
Sep 2013Sep 2014

Assistant to Sr. Manager

Neighborhood House (Employment & Adult Education)

  Database Management:

  • Led the revision process of an Employment Management Database, which included over 1,500 employers.


  • Provided direct follow-up with an Adult Education and Employment Program clients regarding their current employment status as well as providing resource referrals.Collaborated with Staff in the development of a Digital Literacy website for clients.

 Program Outreach:

  • Worked with the Sr. Manager in the implementation of a new outreach program in order to deepen Neighborhood House’s relationship with over 300 employers.
  • Worked in conjunction with the Senior Manager of Employment and Adult Education in designing and conducting Needs Assessments of clients.
Sep 2013Sep 2014

Assistant Program Coordinator

Neighborhood House (YELS- Teen Program)


  • Planned/facilitated afterschool and weekend YELS programming for youth college readiness.

Database Management:

  • Collected and maintain accurate information about program attendance and youth enrollment.

Project Management:

  • Contributed in writing a college bound work book that promoted college and career readiness.
  • Planned and coordinated bi-monthly events attracting between 100 – 250 community members
  • Developed and implemented plans to recruit volunteers for the YELS program. 


Creative Accomplishments

• Over five years of client relationship building experience which helped develop a strong work ethic, interpersonal skills and client relationship building. • Driven entrepreneur who takes initiative in creative projects • Assisted staff in implementing a new outreach program to employers in order to deepen an Adult Education and Employment department's relationship with over 300 employers to better understand hiring needs. • Assisted in the creation of a college bound work book that promoted college and career readiness.

Computer Technology and Software
• Provided direct assistance in overhauling the Employment Management Database, which included over 1,500 employers. • Collected and maintain accurate information regarding client attendance and enrollment in direct-service programming by utilizing a Microsoft Access Database • Familiar with using Photoshop and various graphic design programs. • Experience creating still-shot videos promotional videos in order to advance the brand of an creative arts youth development program.
Online Promotional Technology/ Resources
• Utilized the free domain site to advertise, share and promote newly released music material. • Utilized social networks( Facebook, Myspace and Twitter) to expand the digital footprint of past employers • Utilized free blog site services ( to advertise upcoming community events and to spotlight past success.    


Jan 2011Aug 2013

Business Administration-Marketing

University of Washington

Relevant Courses:

  • RESEARCH METHODS (Advanced Statistics)


Jun 2015Dec 2016

Grant Writing Fundamentals

Seattle Central Community College
Sep 2013Sep 2015

First Aid/ CPR Certifications

American Heart Association

Previous Creative Works