Client Relations Representative
Catholic Community Services
o Coordinated the primary record keeping responsibilities guest and outside staff in attendance
o Organized a 2,500 member staff contact list containing relevant fields for quick research
Direct Client Service:
O Performed a multitude of duties for at-risk clients:
- Coordinated with other social service agency workers to provide for clients’ immediate needs.
- Provided crisis intervention and advocacy for clients that are or near homeless.
- Maintained accurate client counts throughout shifts
- Determined appropriate service placements for at-risk clients, based upon history of abuse, psychological and physical state, language barriers and other demographical criteria.