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Chiara Palama'

Marketing  & Communication  Manager

Work experience

Jan 2015Nov 2015

Marketing Communication Manager EMEA

Sanrio Gmbh (Milan office)

Direct report to the Licensing Director with the task to create and manage the whole Marketing communication area for Sanrio GmbH (EMEA) in the licensing market.

I  mainly developed the Hello Kitty  brand positioning in the lifestyle market through cross category (Clothing, toys, publishing, beauty& care, home and textile)  and cross target (baby – kids – teens – young adults – adults) above the line actions. 

Areas of responsibility 


  • Communication plans & budget
  • Corporate communication strategy
  • B2C Communication strategy
  • Support strategies for local agents and licensees focusing on Italy,            Spain,Germany, Benelux, Russia and Scandinavian Peninsula)
  • Communication events strategy (corporate, branding and B2C)
  • Communication strategy for Hello kitty brand, collaboration and                  co- branding
  • Trade communication (licensing)
  • Internal Communication: digital news letters to support the area                sales, agents and licensees


  • Coordination of the external press office (EMEA )
  • Digital and traditional PR
  • Corporate, B2B and B2C PR strategy



Creation of European B2C website

Jan 2006Dec 2014

Marketing & Communication Manager  (B2B  B2C) 

Rodenstock Italia SpA   (Milan)

Direct report to Managing Director with tasks in strategic development, planning and coordination of Marketing & Communication area in Italian market (trade e consumer) for ophthalmic lenses and licensed frames brands, in compliance with the strategies of the company's hq (Munich).

Since 2012 member of the company management committee with the task to contribute to the creation and management of company strategies to reach the year targets

Areas of responsibility 

  • Marketing plan for ophthalmic lenses and frames
  • Marketing budget  (trade and consumer)
  • Coordination of a team composed of two marketing agents, one marketing specialist and one trade & new media manager
  • Analysis of trade & consumer marketing action 
  • Corporate and B2C brand identity of Rodenstock in Italy
  • Sales, support and training for the two sales networks (lenses and frames)
  • Trade & consumer media and promotion
  • Development and coordination of co-marketing actions with collective buying power
  • On line and off line advertising campaign (catalogues, POP items...)
  • In charge of the coordination of external press office
  • Event manager Italy for the international sector fair trade (MIDO) and events mainly concerning opticians (promotional tours, conventions, local events)
  • Web & Social media coordinator

Sep 2003Jan 2006

Communication manager, Pr, operative Marketing

Erif Real Estate

Direct report of the General Manager

Development and planning of all communication activities of “Agency” division.

Analysis planning and fulfilment of integrated communication projects and organization of mktg activity for the 6 specialized sectors at a corporate level B2B and B2C

Pr, press office activities in cooperation with external agencies

In charge of the restyling of new corporate website

Manager of the periodical magazine B2C of sales proposals




Epochè and Job Master

Teacher for private Master School“ Epochè” and“ Job Master” in Milan

Arguments: Marketing-Trade Marketing-Advertisement and Communication


Acqua gym Trainer & lifeguard

Bustese Nuoto 

After 15 year of swiming,  I become  patented lifeguard  (only for swimming pool and lakes) and I started my acquagym trainer career 


May 2016June 2016

Digital Strategy & Web Marketing

Ninja Academy (Milan)

Training course to learn more about strategies and digital tools for marketing application

Dec 2015Mar 2016

Mental Coach 

Certified Mental Coach Italia

Training to become a professional mental coach specialising in Business & Consulting  coaching 

Feb 2012Jun 2012

Leadership Coaching 

Support Milano

Individual coaching trainig to improve my leadership skills 

Feb 2005Jul 2005

Master in Marketing  -  Product Management

IED Milan 

May 2004May 2004


PNL- META Milano
Feb 2004Oct 2004

Public Speaking and communication

Unioncasa Milano

Degree  - public relation & communication

IULM University

Academic Degree with highest honours in the department Communication Science in Public Relations – specialising in Consumer and Advertisement ( old system)

Thesis: “Post-modern and the new consumer places. The case of concept stores.”.


High School 

Liceo Scientifico  A .Tosi  


Web Management 

strategy -positioning- content -team leading

FB administrator

Microsoft Office proficiency
English proficiency


French proficiency