Jul 2014 - Present
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for data entry, word processing, database management, and other applications.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Set up and maintain paper and electronic filing systems for records.
Complete forms in accordance with company procedures.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed.
Learn to operate new office technologies as they are developed and implemented.
Schedule and confirm appointments for supervisor.
Conduct searches to find needed information, using such sources as the Internet.
Provide services to customers, such as order placement or account information.
Billing and collecting, and keeping records of collections.
Compile, sort and verify the accuracy of customer's information before it is entered, using a verification script.