Cooking, Baking, Crossword Puzzles, Bike Riding, Spin Class, Tennis, French Language
Dynamic, detailed and results-oriented executive with celebrated record of maximizing productivity while minimizing expenses in both domestic and global logistics, supply chain and wholesale operations. Innovative, systematic and big-picture strategist recognized for developing and launching blueprints that drive process efficiency improvements. Effective and confident problem solver. Skilled personnel trainer and mentor successful in recruiting and retaining top-quality staff. Astute in cross-training and developing high performance teams.Specialties
Vendor Compliance, Warehouse/Distribution,Customer Relations, Staff Training, Cost Savings Problem Solving, Supply and Transportation Logistics, Inventory Management, Process Improvements, Team Building and Leadership
Apr 2000 - May 2010
Vice President Operations/Logistics
Giorgio Armani Corporations
Spearheaded the supply chain operations for multiple brands within the Giorgio Armani family (Giorgio Armani, Emporio Armani, Armani Collezioni, Armani Jeans, and Armani Junior).Recognized as a hands-on leader with consistent management style for problem solving and disciplined decision making. Collaborated across departments to identify and actualize cost-saving techniques.Repeatedly promoted into senior leadership roles based on demonstrated success in executing strategy, taking risks, improving client relations, identifying cost savings techniques and consistent goal achievement. Direct report to the Chief Operating Officer.
ØTracked and managed the shipping of $64 million in wholesale merchandise to and from three warehouses in the United States and Canada.
ØImproved the communication with suppliers, freight forwarders, customs brokers and warehouse staff to proactively correct problems and ensure on-time deliveries domestically and internationally.
ØOrchestrated check and balance process resulting in 100% accuracy in orders validation and acquisition on wholesale system –manual and EDI.
ØDeveloped policies and procedures for each 3PL facility regarding wholesale systems daily operations and quality assurance.
ØCaptured significant savings by establishing cost-effective operational policies for office and warehouse.
ØMonitored inventory status to gauge the percentage received from international suppliers for efficient distribution planning, receiving, shipping and storage.
ØImplemented Customs Compliance initiatives; maintained Custom Bonds and F&W permits.
ØCut incoming and outgoing turnaround time by 50% through introducing aggressive benchmarks for 3PLs.
ØOversaw and monitored best practices for logistics solutions (service and cost control).
ØInterfaced with Inventory Control Department for Bi-Annual Physical Inventory for wholesale division – 1.5 million units.
ØImplemented the execution of monthly cycle counts and accurate inventory adjustments in the USA and Canadian warehouses resulting in savings of $100,000 in lost sales.
ØDeveloped and launched Sample Management Process for a $1 million VIP/Press and wholesale sample inventory at corporate office which resulted in a 50% deduction in shrinkage.
ØEducated warehouse staff on best practices for Vendor Compliance requirements resulting in a 50% deduction in violations.
ØPlayed a key role in identifying EDI documents issues - Interfaced with IT department to rectify problems and ensure timely and accurate incoming and outgoing of data.
ØTroubleshoot unforeseen circumstances that arose daily within the supply chain arena of the Corporation as well as three 3PLs.
ØDirected programmers and operations team to resolve client issues and implement customization where necessary.
ØAttended yearly VCF conferences cultivate and maintain synergistic partnership with clients.
Staff Training/Team Building:
ØPrimary trainer for all departments and management on specific duties and responsibilities with regard to wholesale systems (STEALTH and proprietary software ASM).
ØImproved employee performance by developing comprehensive training manuals and performance metrics.
ØRecognized for a strong command of delivering learning strategies and virtual training practices.
ØAssisted all departments in the creation and generation of wholesale system reports necessary to monitor business.
ØSupervised staff of ten.
Jan 1996 - Apr 2000
Director of Customer Relations
ØEstablished department that would provide impeccable customer service to retailers and sales support to account executives for men’s and women’s clothing, accessory and sportswear lines.
ØBegan career as Customer Relations Coordinator, promoted to Manager, then Director in less than four years.
ØManaged $60 million inventory levels in the United States and Canada.
ØResponsible for 100 % accurate upload of component and product masters in AS/400 system.
ØWorked hand-in-hand with MIS/EDI coordinator to establish accurate NRF color codes for QRS and GE Catalog.
ØConsistently met and/or exceeded shipping budgets each month. Recognized by CFO and Senior Management as effective SOP developer.
ØHired, trained, mentored and developed staff of five, 90% of whom were promoted within two year to sales assistants.
Oct 1989 - Jan 1996
Sales Support Supervisor
ØServed as liaison for New York based sales staff and NJ distribution center.
ØSupervised creation and strategy of all master files, subsequent database entry, and testing in AS/400 (Ron Lynn) system for all sales divisions (Giorgio Armani, Joseph Abboud, Valentino, Ungaro, Calvin Klein).
ØReviewed vendor compliance guides to ensure proper shipment of merchandise and eliminate chargebacks from retailers.
Oct 2010 - Dec 2010
MCC - School of Professional Studies
Case Studies and In-Class simulations. Courses included:
Transportation and Logistics Overview
General Management Techniques
Transportation Economics and Management
International Logistics and Transportation
Managing Difficult People and Situations
The Power of Negotiating