Summary

After 8 years working in across various organizations within Sprint (including Product, Marketing and Web) I am excited to venture to new opportunities in Portland, OR. 

A few points about me:

  • I have 12 years of collective marketing experience most recently focusing on encouraging web self service functionality on Sprint.com.
  • In my current position within the Web Online Customer Engagement team at Sprint I act as business owner for crucial Web functionality such as registration, profile creation and promotion of online self service functionality.  This involves cross functional project management of projects enhancing our web user experience ultimately allowing users to easily access their account information and complete various transactions via Sprint.com.
  • Fluent in Photoshop, Illustrator, In Design, Flash and other programs with background in graphic design. 

What I'm looking for:

  • A position that enables me to utilize my marketing skills combined with evolving technologies working to create relevant and personalized experiences for consumers
  • A team of people who work hard but know how to celebrate successes along the way

References available upon request

Interest

Reading (all depends on what mood I'm in)

Skiing

Hiking

Dublin (my dog)

Design - graphic, interior, you name it

Traveling

Objective

To be connected with a company where I can continue to grow my marketing and design experience, evolve with emerging technologies and love the team I work with.

Work History

Work History
Dec 2008 - Present

Web Program Manager III

Sprint Nextel

Interface to Marketing organization on behalf of the Sprint.com Online Customer Engagement team.  Responsibilities included regular discussions to educate the Marketing organization of future web enhancements as well as valuable self service functionality such as ebill enrollment.

Regularly delivered marketing program tactical awareness and results back to Online Customer Engagement team within structured monthly operations forums.

In addition to the above, also business owner of online Sprint.com account registration, login, profile and preferences sections of authenticated Sprint.com.  Responsibilities included operational forecasting and web analytics, monthly VP readouts, improving user experience through project initiation, business justification, program management and leadership through project completion.

May 2001 - Present

Owner

Finick

Graphic design freelance company.  Clients primarily word of mouth referrals.

Provide graphic design services including but not limited to:

  • Logos and Branding
  • Marketing materials (fliers, brochures, business cards, etc)
  • Web wires and html

Experienced in various design programs including In Design, Illustrator, Photoshop, Flash and Dreamweaver.

Jan 2007 - Dec 2008

Wireless Data Product Marketing Manager II

Sprint Nextel

Responsible for handset partner strategy within Mobile Internet Team acting as partner liaison for companies looking for on-handset placement and messaging.

Key driver of media realization: activation of wired and wireless experience for Sprint sponsorships and Primetime Integrations with the objective to drive customer handset engagement (through such methods as short codes and search call to actions).

Jan 2006 - Jan 2007

Picture Mail Product Marketing Manager II

Sprint Nextel

Lead for development and implementation of all marketing initiatives to maintain a leadership position for Picture Mail through on-handset market messages, offers, campaigns and product launches. 

Managed $2M budget and dedicated external ad agency team. 

Developed and managed family of new marketing channels to support Picture Mail including monthly eNewsletter, Blog, Website redesign and traditional tactics.

Supported Picture Mail at various Sprint promotional events and industry trade shows by engaging and educating audience in product line and functionality.

Jul 2004 - Jan 2006

Acquisition Marketing Program Manager

Sprint Nextel

Strategic driver of wireless-only (cord cutter) segmentation marketing. 

Management of research, market trials and other initiatives in support of wireless-only youth acquisition.

Key player in market planning and development of new promotional offers and programs for product launches.

Primary interface with pricing, product, marketing and retail for consultation during program development.

Development of targeted messaging and promotions/sweepstakes.

Aug 2002 - Jul 2004

Communications Program Manager

Sprint North Supply

Management of Enterprise product and service related marketing programs from concept to implementation.

Copy writing/editing and art direction for product and service marketing materials and photo shoots.

Development and maintenance of budget and timeliness.

Facilitator of sales communication, media relations and online marketing efforts.

Primary interface with Sprint Brand and Legal Department to ensure compliance of all materials coming out of Sprint North Supply.

Education

Education

Skills

Skills

Design Programs

Experienced in various design programs such as Adobe In Design, Illustrator and multi-media programs such as Flash and Dreamweaver.

Web analytics

Have advanced knowledge of web analytics using Omniture which was purchased by Adobe this year.