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Education

Sep 2008Jul 2011

MBA

Western Governors University
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Aug 1985Aug 1990

Bachelor of Science

Armstrong Atlantic University

Skills

Outsourcing & Vendor Selection/Management
Process & System Improvements
Technical Writing & Report Preparation
Project Management
Quicken & Quick Books
Excel, Word, Power Point, Access, and Project Manager
  Word: Execute Word documents with embedded charts and tables.   Excel: Develop tables, charts, pivot charts, and embedded images.   Outlook: Regularly use all functions, including: tasking, calendaring, meeting requests, group calendars, etc.   Power Point: Develop compelling presentations with embedded images and graphs.   Visio:  Excellent with the development of organizational and process flow charts.   Access: Create databases and produce reports.   Project Manager: Monitor project timelines and milestones.  

Portfolio

References

Gary Lanham

“I have had the pleasure of working with Cooper Lamb and Fritz Sheldon of Luminati Lending on a 60-unit condominium project in 2007 and 2008 where sales had stalled. Because of their tenacity, out of the box thinking, analytical abilities and "branding-buzz", Cooper and Fritz delivered results when no one else could. They are turn around experts. Cooper and Fritz delivered contracts that closed in what has been one of the worse real estate markets in history. If you need smart financial assistance and creative marketing strategies, I strongly recommend them for any large real estate project that needs a jump start, and that wants to optimize real estate selling performance. They are professional in every way and most importantly, synergistically enhance the performance of real estate professionals working with them. I strongly recommend Cooper and Fritz if you need results.” September 19, 2008

Top qualities: Great Results, Expert, Creative

Gary Lanham, CRS, CIPS, hired Cooper as a Financial Advisor in 2007

Frederick Sheldon

LinkedIn Reference

“Having known him both professionally and personally for nearly nine years, it gives me great pleasure to recommend Mr. Cooper Lamb for any executive-level position requiring the most decidedly well-polished qualities and abilities. In fact, his talents are so numerous that this brief endorsement certainly will fail to name them all. However, it is a good beginning to say that Cooper is a Quality, Process, and Efficiency expert and a consummate diplomat, as well as an inspiring leader. If unprecedented results are required in a complex and daunting environment, especially in a short timeframe, there simply is no better choice than Cooper Lamb. Even where others have tried and failed, Cooper succeeds every time. 

Having worked with him both at Luminati Lending, when he was the company’s COO, and at the Law Offices of Marshall C. Watson, P.A., where he is the Manager of Quality and Compliance, I have seen first-hand, how Cooper eliminates problems and reveals opportunities. In his position at Luminati Lending, Cooper wrote and implemented an ISO-9000-compliant quality-assurance program which gave us an edge over competitors and structured our internal processes. This observation epitomizes Cooper’s effective collaboration with clients, vendors, and subcontractors to produce the best possible results. In his position at the Law Offices of Marshall C. Watson, P.A., while managing the offshore group of more than four hundred associates, Cooper identified the firm’s primary need and successfully transitioned more that fifty complex processes in less than one year’s time. This astounding feat exemplifies Cooper’s quintessence, which is his fascinating ability to absorb and master new concepts, synthesize huge volumes of information, and then introduce new, streamlined processes that exceed best-case company goals – ahead of schedule. I was thoroughly impressed by Cooper’s deft transformation of the firm’s corporate culture from one that adamantly resisted outsourcing work to one that embraced the fluid efficiency of Cooper’s offshore team. Complementing his penetrating insight, managerial excellence, and uncanny ability to produce unparalleled results is the understated ease with which Cooper’s gains and maintains the trust of others. Where Cooper leads, others follow happily. Above all of these attributes, perhaps it is Cooper’s recognition of the importance of community that is most impressive. It was no surprise when he was invited to join the Emerging Leaders Council in the Miami Beach Chamber of Commerce or when he was selected as one of Miami Beach’s Top Ten Persons of the Year. In short, I offer this letter as the highest endorsement and recommendation of Mr. Cooper Lamb. I am both personally and professionally enriched for having known Cooper thus far. I welcome and invite your telephone inquiries at      415-385-5055. Thank you. Best regards, Fritz Sheldon Former CEO/Marketing Manager Luminati Lending, Inc.” January 31, 2010

Fritz Sheldon, Special Event Planner/Marketing Manager, Luminati Lending, Inc.worked directly with Cooper at Luminati Lending, Inc.

Troy Moore

Troy Moore , Owner/Vice President/COO, Front Range Environmental (colleague)worked directly with you

“I have worked with Cooper for many years in the environmental industry. His work ethics and integrity extend far beyond his roles and responsibilities. Cooper's accomplishments in budget control, quality performance, and team building as made for many successful projects under his direction. His ability to take complex tasks and challenges and complete them with ease has always amazed me. It has always been a pleasure working with Cooper and knowing that his commitment to his work, his colleagues and his clients was his top priorities. The environmental industry lost a valuable asset when he changed careers.”January 12, 2010

Work experience

Aug 2008May 2011

Manager of Quality and Compliance

Law Offices of Marshall Watson, P.A.

The senior ranking Quality Assurance Manager for a 1,000+ person firm, representing the nation’s largest banks, with an average case load exceeding 100,000 files.Revolutionized the firm’s culture to embrace off-shoring as a solution to a five-fold file-volume increase.In one year’s time, off-shored and stabilized eighty+ complex processes, increasing the international team from 30 to more than 450 associates, dramatically overhauling product and service quality. Worked with the firm’s executive management to prepare responses to RFP’s, RFI’s, and SOQ’s.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>

May 2005Aug 2008

Chief Operating Officer

Luminati Lending, Inc.

Authored and implemented ISO9000-compliant Quality Assurance Program for a client-focused lending company; contributed directly to numerous awards and achievements: “Miami Beach’s Top Ten People of The Year” – Wire Magazine 2007, “Best Place to Work” – South Florida Business Journal 2007, “Best Small Business” – South Florida Business Journal 2007, and “Best Lender of 2006” – SunPost 2006.Business development efforts resulted in 50% market share of condominium lending.

Jun 1999Dec 2006

Director / Program Director

Ecologic Consulting Services, Inc.

Technical and regulatory expert for a highly-specialized, environmental consulting company.Acting as nationwide agent for Halliburton, Inc., managing their multi-million-dollar environmental accounts receivables and negating settlement agreements with various state governments and private-sector clients.Recaptured $350 million in “uncollectable” receivables, representing a 99% recovery rate.

Jan 1998Jun 1999

Director of Quality Assurance

Tetra Tech NUS, Inc.

Developed and rolled-out the company’s IS0-9000 compliant global Quality Assurance Program.Served as Technical Lead for company’s marketing and multi-million-dollar proposal efforts for both private and public sector clients.Project Director for nationwide consulting agreement with Halliburton, Inc.  <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>

Jun 1994Dec 1997

Program Manager / Regional Director of Quality Assurance

Brown and Root Environmental, Inc.

 

Project Manager for thousands of complex environmental projects for both public and private sector clients throughout the United States; including hundreds of projects in California from proposal writing to site closure with full responsibility for P&L, client and agency relations, staffing, and program strategy.Many of these sites were governed by EPA, CERCLA, RCRA, Northern/Southern/Western Divisions of the Navy, as well as many other state and federal environmental programs.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>

Aug 1990Jun 1994

Regional Quality Assurance Manager

Ecology and Environment, Inc.

Project Chemist or Project Manager for hundreds of sites located throughout the U.S.Project Manager for largest bioremediation pilot study in Florida’s history for the Florida Department of Environmental Protection.Authored a published paper describing the study’s techniques and methods:“On-site Monitoring for a Bioremediation Pilot Study: Creating a Statistically Significant Database.”

Summary

PERFECTING PROCESSES AND AMPLIFYING ASSETS TO ACHIEVE ULTIMATE ORGANIZATIONAL GOALS Distiller of best practices.Project Management Champion, focused on building internal and external relationships to outperform the competition.Innovator of intelligent project solutions, delivered on time and under budget.  Reorganizational Alchemist and Change-Management Expert.Triumphant Author of winning proposals for multi-million-dollar contracts, both public and private sector clients.

Interest

Reading, boating, sailing, rock climbing, hiking, and movies.

Publications / Presentations

  • Lamb, Arnold C. (2009). Environmental and Economic Impact of “Cash for Clunkers”, LKQ Corporation Legislation Position White Paper, Fort Lauderdale, Florida.
  • Lamb, Arnold C. (1992).On-site Monitoring for a Bioremediation Pilot Study: Creating a Statistically Significant Data Base.Hazardous Material Control Resources Institute, SUPERFUND XIV, Greenbelt, MD.
  • Lamb, Arnold C. (1998). Instructor for State of Florida Department of Environmental Protection Twelfth Annual Storage Tanks/Cleanup Program Conference.Clearwater, Florida, May 1998.
  • Lamb, Arnold C. (1994).Presenter at the Florida Department of Environmental Protection Training Course: Petroleum Sites in Florida: Investigation, Remediation & Regulation.Tallahassee, Florida, June 1994.

Objective

To join a forward thinking organization in the San Francisco Bay area, where I can use my experience, education, and skills to elevate the company's operations, profits, and community profile to exceptional levels.

Registrations / Memberships / Training

  • Six Sigma Yellow Belt Training – August 11, 2010
  • ISO9000 Quality System Auditor – Passed RAB examination June, 1997
  • 40 Hour OSHA HAZWOPR Training (29CFR 1910.120)
  • Miami Beach Chamber of Commerce

                              - Pillar Member,                             - Member of Emerging Leaders Council

  • Greater Fort Lauderdale Chamber of Commerce
  • American Chemical Society – Member
  • American Society of Quality – Former Officer Palm Beach Region

Awards & Recognition

“Miami Beach’s Top Ten People of The Year” – Wire Magazine 2007

“Best Place to Work” – South Florida Business Journal 2007

“Best Small Business” – South Florida Business Journal 2007

“Best Lender of 2006” – SunPost 2006

Recognized by the Miami Beach Chamber of Commerce as an Emerging Leader and appointed to the Emerging Leaders Council.