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Summary

Over 7 years of experience in .NET development in the domains of e-commerce, supply chain, pharma and finance. Inclusive 2+ years of experience in working with multiple versions of Dynamics CRM including D365. Established high level of analytical and organizational skills in IT industry.

Snapshot

  • Results-driven professional offering a progressive, seven-year career in information technology.
  • Bridges functional gap with strong technical background.
  • Proactively support and troubleshoot issues to identify root causes and prevent recurrence in all phases of project.
  • Demonstrative competence of understanding newer language features.
  • Able to understand and handle more complex development tasks.
  • Excellent verbal, written communication and presentation skills.
  • Establish and maintain successful
    partnership with all team members.
  • Able to mentor team members by translating complex piece of problem into real entities.

Areas of Expertise

Application Development

  • Customizing and Configuring Dynamics CRM/365 UI, Entities, Plugins, Workflows and javascript.
  • ADXStudio configuration and customization of On-Premise portals.
  • Experience in debugging capabilities and identifying runtime errors.
  • Custom application authentication with Federation services, various payment gateway integration.

 Creative Design

  • Understanding of business functionality.
  • Good knowledge over entity and form UX.
  • Good knowledge of design patterns.

Enterprise Application Design

  • Worked on developing various Legacy system/3rd Party integrations.
  • Worked on trouble shooting Dynamics CRM integrations for Order entry e-commerce.
  • Worked on CBS integrations from hand-held devices.

Technical Infrastructure

  • Good knowledge in installing Microsoft Dynamics CRM/D365 environment.
  • Good knowledge over ADFS and STS configurations.
  • Worked on setting up AD authentication environment for web based applications.

Work experience

Nov 2016Present

SENIOR CONSULTANT

HITACHI SOLUTIONS

APOTEX PHARMA

ADXStudio portal and Dynamics CRM customization:

  • Understanding the functionality and development of Dynamics CRM plugins for re-challenge response monitoring, determining health status's from lab results and synchronizing changes to other entities.
  • Involved in ADX Portal and Dynamics CRM field validations and improving client-side control experience and form level customizations.
  • Architected a generic multitasking Windows service solution for recurring job types.
  • Unit testing the customizations.
  • Forcing an audit on Dynamics CRM form fields using a custom change reason dialog using HSL (Hitachi API).
  • Designed MRUs for lookup fields all over the Portal.
  • Preparing dev training documents.
  • Customize ADX portal search for custom CRM entities.
  • High priority UI and code bug fixes for customer demos.
Oct 2011Mar 2016

TECHNICAL ANALYST

IGNIFY SOFTWARES PVT. LTD.
  1. Supply Chain and Distribution

DTAC (Total Access Communication Public Company Limited) – (Aug 2014-Apr 2016)

  1. Portal security with LDAP/ADFS.
  2. Development of Web-POS.
  • Features such as Apple care plus, discounts and reward system through legacy integration, interface for Dynamics AX Inventory Counting, Inventory Movement, Transfer Orders through warehouses and OMR.
  1. 3 months Onsite Experience at DTAC, Bangkok, Thailand – with Pre and Post Go Live support.
    • Functional Track –
      1. SIT, UAT 1-3 on-site requirement understanding, identifying and filling gaps based on signed off FDDs and development process
      2. User training for business modules.
    • Technical/Development Track –
      1. Performance tuning/SLA meeting with tools such as New Relic, JetBrains DotTrace and Splunk Monitoring, for various business modules such as POS, OMR and Record imports especially orders and lines.
      2. User Training and Handover troubleshoot documents.
  • CR validations and estimations, CR to FDD process and delivery (Support phase).

 2. System Integration with Microsoft Dynamics CRM (.NET)

Tokyo Marine (General Insurance) – PoC (Sept 2014 - Oct2014)

  1. Customer Portal for viewing and managing insurance policies by enquiring insurance policy details from Multiple MSCRM organization.

Project Management Institute (PMI) – PoC (Dec 2013 – Feb 2014)

  1. Advanced MSCRM real-time two way integrations for memberships, certifications, eLearning, events, digital products, physical products, and donations. Plugin development for customer, address, Invoice, catalog, product Price, customization of related products and price list integrations.

 

EWL and AllRegs – (July 2013 – Sept 2013)

  1. CRM integrations from ecommerce web store for product centric business. Designed and developed to run integrations silently with enhanced support for Parallel CRM load balancing executions, including automatic login to CRM system, integrating data and configuration screens.

 

 Neulife Nutrition System – (June 2013)

  1. Designed and developed complete channel Allocation with Inventory stock Tracking and Management for Neulife’s auto order fulfilment through distance based warehouse/Retail store allocation.

 

 Aplus Interactive (Former CIT)-(May 2012 – May 2013)

  1. Developed an order entry solution through CRM with Complete E2E integration for Aplus.
  2. Integration of Quotes/Orders, their status’s and Quote to Order conversion. Handled all the data mappings through a data mapper.
  • CRM System default entity customization.

 3. IP Engineering Team

  1. Core ecommerce solution defects identification and rectification.
  2. Product feature development and maintenance.
Dec 2009Sept 2011

SOFTWARE ENGINEER

Glodyne Technoserve Ltd.

Multi-Role Software Development (Winter 2009)

  1. R&D and analysis of various multi-transactional biometric and smartcard based programmable terminals for the award-winning MGNREGA’s e-governance Financial Inclusion project.
  2. Device based applications: A full-fledged device application designed and written with the device API for enabling online transactions with CBS servers and beneficiary enrollment application. Additional tasks include Versioning and maintenance and remote deployment assistance cum scheduling auto deployments.
  • Coordinating with device vendors for API changes and hardware support including API & hardware upgrades and incurring issues.

Skills

MS Dynamics CRM

Configuration, Customization, Plugin and Workflow, XRM Tools, including D365, Installation and Integration to 3rd Party systems.

ADXStudio/Microsoft Portals

ADXStudio customizations

C#.NET/ASP.NET Language

Proficient in developing Windows App, Web App, Web API, Windows Services.

Javascript/JQuery

Implementation level experience with various versions.

SQL Server

Experience in developing SQL queries, functions, procedures, triggers, with .NET applications, performance tuning, etc. with Versions 2008/2012/2014

Microsoft Visual Studio

Proficient in this IDE.

Certifications

Education

Career Interests

Web Development, IoT, Pharma and Medical Industry, Real time multimedia

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