I manage a team of fifteen individuals, in the only non-academic department in NTID's Academic Affairs. Our mission is to support teaching and learning of Deaf and hard of hearing college students at NTID. We do this by creating a wide variety of products with our faculty and staff partners. Our projects include everything from "serious" games, mobile apps, and insturctional materials, to marketing and communications videos. Essentially, if you have an idea for a project, we will make it for you.
When I started with the team, they were not benefiting from the use of project management. I introduced the concept of project plans, and the use of Statements of Works to help manage client expectations and project scope. This has resulted in more efficiency in project delivery, and the ability of our team to take on more projects in a year.
My management style is egalitarian and empowering. I want team members to take risks, to stretch outside their comfort zones, to make mistakes. I feel if aren't making mistakes, we aren't trying hard enough. This hasn't been an easy sell to the team, but gradually I am seeing changes. This has led to greater creativity and willingness to explore and implement new technologies and processes.