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Nzinga Hart

Academic Program Specialist at Kent State University

Work experience

Aug 2013Present

Executive Director of Strategic Development

Limitless Ambition, Inc.
  • Managed an executive team to develop and implement strategic plan of the organization as well as various departmental initiatives including programming, website marketing, and fundraising
  • Developed assessment materials to show strength and weaknesses of team and initiatives
  • Developed curriculum for a year-long adult entrepreneurial leadership program
  • Re-designed website for clarity and efficiency
  • Wrote bi-monthly blog articles focused on academic and career development
Sep 2012Present

Academic Program Specialist

Kent State University
  • Assisted with analyzing, implementing and adapting policy and procedures for improved productivity and efficiency
  • Organized, coordinated, and hosted the annual graduate student orientation including marketing, fundraising and supervision of student volunteers Maintained website, social media, and email marketing campaigns
  • Managed and supervised graduate admission and graduation processes according to policy and effective office practices
  • Effectively used of Banner on a daily basis to support student admissions
  • General advising and recruitment for domestic and international students interested in enrolling in various graduate programs
  • Use Qualtrics and Survey Monkey in order to run assessments for program improvement
Jan 2014Aug 2014

Graduate Student Intern

Kent State University
  • Developed, distributed, and analyzed program assessment materials for the recruitment of a diverse graduate student population
  • Worked as a onsite graduate mentor for program participants
  • Created a comprehensive database to allow access to relevant program contacts across 6 states Participated in strategic program planning 
  • Facilitated a graduate panel Driving and transportation responsibilities
Mar 2012Sep 2012

Customer Support Representative

National Biochemicals
  • Assisted sales department in processing purchase orders and creating sales quotes
  • Created marketing pieces for sales presentations Handled customer inquiries and complaints
  • Wrote effective email and sales correspondences
  • Managed the executive calendar and daily agenda
  • Receptionist duties including hosting clients during visits - scheduling transportation, ordering catering, etc.
  • Faxing, filing, and maintaining a monthly database of records
Aug 2010Dec 2011

Assistant Programming Coordinator

Hiram College
  • Coordinated freshman academic success programming for first-year orientation
  • Developed academic programming for at risk students that facilitated an open discussion with a diverse body of faculty members
  • Maintained social media profile which included motivational and educational online programming for students
  • Orchestrated marketing initiatives including monthly maintenance of the bulletin board and running promotional series
  • Developed marketing materials that maximized campus space while capturing students attention in a short time span
  • Simplified the tutor matching system using a visually coordinated system

Education

20132015

Master of Education (M.Ed.)

Kent State University
Dec 2012Jan 2013

Master of Education (M.Ed.)

Cleveland State University
20072011

BA

Hiram College

Skills

Recruiting
Marketing
Time Management
Teaching
Sales
Customer Satisfaction
Program Management
Public Speaking
Brand Management
Customer Service
Social Media Marketing
Leadership
Organization
Microsoft Word
Academic Advising
Microsoft Excel
PowerPoint
Quickbooks
Outlook
Event Management
Spanish
Fundraising
Research
Event Planning
Tutoring
Conferences
Promotions
Excel
Word
Office Management
Data Entry
Project Planning
Administration
Microsoft Office