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Sep 1990Jun 1994

Associates Degree

Borough of Manhattan Community



Work experience

Jun 2003Jul 2009

Senior Service Coordinator (Management)

Community Service Council of Greater Harlem

* I provided outside liaisons for over 200 residents to make daily living easier. (Meals on wheels, home-attendants, and food stamps)

* I assisted Building manager by translating for Spanish speaking residents.

* I implemented and coordinated seminars and health fairs to inform and empower residents with information and reading materials.

* I established a lunch program to provide nutritious meals to residents weekly for minimal cost.

* I maintained and review confidential files pertaining to resident needs and concerns.

* I increased the amount of residents that participated in activities, designed to improve the overall quality of life.The participation rate among the residents increased by 70% during my employment at this location.