• Harrison, New York

Maria Angelica Franco

Work experience

Work experience

Front Desk Receptionist

Apr 2015 - Present
United States Tennis Association

-Greet and engage in conversations with guests

-Check in guests through fast pass system

-File and organize bills/paper work

-Manage multiple phone lines while also attending to guests

Sales Associate

Oct 2013 - Dec 2014

-Handled shipment and replenished sales floor with new items

-Processed special orders for customers when items were not available in the store for purchase

Stock/Sales Associate

Aug 2011 - Aug 2013
American Eagle Outfitters

-In charge of shipment and distributing/organizing stock room

-Handled returns and rang customers up on sales floor 

Stock/Sales Associate

Aug 2010 - Jun 2011
Victoria's Secret

-Delegated when the stock room needed to be organized

-Processed and distributed shipment in stockroom in an organized and timely manner, which permitted employees to find and manage the products without difficulty

-Rang customers up, handled returns, helped close the store

Intern for Traffic Department

Jun 2009 - Aug 2009

-Entered advertisements in daily logs for broadcast day

-In charge of several daily logs at a time and had to meet strict deadlines

Sales Associate

Apr 2007 - Jul 2008
Pottery Barn Kids

-Managed general client services and answering customer service calls

-Ordered furniture for customers and wrapped gifts/processed all received payments

-Replenished the sales floor




Aug 2015 - Present
SUNY Purchase

Communications & Media Arts

Sep 2009 - Dec 2011
SUNY Westchester Community College

High School Diploma

Sep 2005 - Jun 2009
Harrison High School