Summary

  • BI-LINGUAL; ENGLISH AND SPANISH
  • 2 YEARS SUPERVISORY EXPERIENCE IN SERVICE ORIENTED FIELDS
  • GOOD CUSTOMER SERVICE SKILLS
  • GOOD COMMUNICATION, BOTH ORAL AND WRITTEN
  • ABILITY TO GIVE AND TAKE DIRECTION
  • ABILITY TO WORK VARIOUS SHIFTS
  • GOOD COMPUTER SKILLS
  • CLEAN DRIVING RECORD 

Work History

Work History
Mar 2012 - Present

customer service

24/7 customer
  • I  was taking care  of customers  by solving customers issues  with inbounds calls  on customer needs, and honoring promocode discounts ,  tracing missed  shipping , returns ect
Apr 2012

Sales Agent

Data Cension

In-bound and out-bound Telemarketing and Sales. Sales quality control and account maintenance. Contacted customers regarding contract renewals. and product upgrades.

2009 - 2010

Cook/Cashier

Mexican House Restaurant

Food preparation, service, deliveries, and cashier back-up.

2007

In-Bound Sales Agent

Silver Arrow Marketing
  • Sales and Customer Service for Internet casino gambling business.
2002 - 2003

Security Officer

Inter-Com Security Systems, Inc

Security of State buildings and government agencies.

Education

Education
2000 - 2001

Vista Community College