- BI-LINGUAL; ENGLISH AND SPANISH
- 2 YEARS SUPERVISORY EXPERIENCE IN SERVICE ORIENTED FIELDS
- GOOD CUSTOMER SERVICE SKILLS
- GOOD COMMUNICATION, BOTH ORAL AND WRITTEN
- ABILITY TO GIVE AND TAKE DIRECTION
- ABILITY TO WORK VARIOUS SHIFTS
- GOOD COMPUTER SKILLS
- CLEAN DRIVING RECORD
Mar 2012 - Present
- I was taking care of customers by solving customers issues with inbounds calls on customer needs, and honoring promocode discounts , tracing missed shipping , returns ect
In-bound and out-bound Telemarketing and Sales. Sales quality control and account maintenance. Contacted customers regarding contract renewals. and product upgrades.
2009 - 2010
Mexican House Restaurant
Food preparation, service, deliveries, and cashier back-up.
In-Bound Sales Agent
Silver Arrow Marketing
- Sales and Customer Service for Internet casino gambling business.
2002 - 2003
Inter-Com Security Systems, Inc
Security of State buildings and government agencies.