- Appointed to first ever MCI Enterprise Architecture organization and put in charge of all major Data Center's Requirements for new Infrastructure
- Created MCI Utility Information Services Framework, including web/database/application farms
- Formulated and executed a plan to consolidate 15 MCI call centers into 6
Appointed to create first ever MCI Enterprise Architecture organization in charge of all major Data Centers. MCI merged with WorldCom which had incorporated over 30 companies with separate networks and infrastructures into one loosely managed global IT organization. This created the need for a global enterprise architecture organization that would act as a filtering device for new IT infrastructure acquisitions. Played key role in building new processes, SLAs, infrastructures, and reducing servers from 33,000 to 13,000. Completed all tasks within time and budget guidelines, and achieved all enterprise objectives.Created the MCI utility information services framework, including web / database and application farms. New processes put in place by the MCI enterprise organization led to the need for an Utility Computing-type of services approach to infrastructure, rather than the silo request for resources used in the past. Implemented the processes and mechanisms needed and saved over $20M/year in the last 3 years. Savings were achieved from software / hardware procurement avoidance, decommissioning of older gear, and creating optimum resource utilization across the enterprise. Formulated and executed plan, successfully consolidating the IT infrastructure of 15 MCI call centers into six. While Manager of the Open VMS team, charged with finding new methods to reduce costs. At the time, MCI had 15 telemarketing call centers across the country. Conceived plan to collapse all 15 sites’ infrastructures into six sites without losing any productivity. Achieved objective in 18 months, ahead of schedule and budget guidelines. Created substantial savings across entire MCI organization.