ArthroCare Corp Order Entry Specialist
Integrated Human Capital
Responded to customer phone inquiries in a prompt, courteous and concise manner. Provided callers with unbiased information to assist customers with application and eligibility requirements. Accessed, read and interpreted customers and provider data elements within customers application. Performed accurately all data entry functions to reflect customer activity/transactions. Answered customer questions and assists in problem resolution. Assisted customers in the enrollment process. Documented all customer encounters in clear and concise logs. Experienced in data entry and call centers. Experienced working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner. Used excellent organizational, interpersonal, written, and verbal communication skills to successfully perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously.