Philip Harley is a passionate entrepreneurial leader with over 20 years of engaging senior executive collaborations in business analysis, project management, operational improvement, cost control, technology utilization and voice transformation project management.Mr. Harley is adroit at conceiving new and appropriate enterprise solutions to historic legacy problems through his broad knowledge of contemporary enterprise voice solutions and multiple competences covering voice service provision and at a technical level: UC, VoIP/ IP telephony, legacy/ analogue telephony and converged networks. One of his greatest strengths is the mentoring of staff on the ability to positively influence others, untangle complex issues and stay focused on the identification of business problems, the design, and implementation of innovative technology solutions with pragmatic outcomes.His ardent leadership in team building and instilling ownership in team leaders are his true love.
• Client & Vendor Business Development• Tactical Planning & Execution• Cost Reduction with Quality Improvement• Voice Solutions Subject Matter Expert (SME)• Deep Multiple Platform Knowledge• Voice Technology Change Management • Communications Road mapping• Unified CTI with Presence Implementation• Developing project road-mapping and strategies. • Ongoing Process Improvement• Operations & Financial Risk Management