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Norrie Faith J. Pelina

Secretary/Administrative/Accounts Assistant


More than 10 years of administrative and customer service experience in a vast variety of settings. Resilient in maintaining efficiency even in fast-paced environments which demands strong multi-tasking skills.  Adaptable to any sudden shift of task with less supervision. Trustworthy and ethical, who can establish good rapport with co-employees, customers and service providers confidently. 



Bachelor of Science in Commerce, Major in Economics

University of Santo Tomas

Work experience

Oct 2011Present

Secretary/Administrative/Accounts Assistant

ALMADINA Recruitment, Abu Dhabi, UAE

Administrative Support

  • Carefully assisting the Manager in running his daily activities, providing essential reports to effectively and efficiently manage the business and be able to complete administrative roles.
  • Hands-on experience in impromptu writing of business proposals and agreements, reports, office memos, off-the-record letters to employees and safekeeping of confidential records.
  • Support other staffs in the organization by providing information to pertinent queries
  • Assists the Accountant to complete daily to monthly financial reports
  • Accurate recording of receipts and payments in preparation of accounts receivables and accounts payables to be submitted to the accountant for checking and to the manager for approval; Petty cash handling; Maintaining of accounting records.
  • Perform banking and wire transfer transactions, from preparation to completion

Customer Service & Reception

  • Exhibit ability to handle customer inquiries professionally or relay and/or transfer appropriately to concerned staffs.
  • Conduct phone interviews to prospective clients or workers as needed.

Dec 2008Sep 2011


TMD Motorcycle Point, Iloilo, Philippines

Entertains walk-in and telephone inquiries, takes charge of selling, inventory and monitoring of customers' orders.

Dec 2007Dec 2008

Data Encoder

Savant Technologies, Inc., Iloilo, Philippines

Analyzes and encodes data from image files

Feb 2003May 2007

Cash Custodian/secretary

Intertrade Credit Corp/Motortrade Topline Inc., Manila

Takes charge of the centralized collection of the branch, posts payments in the program, trained staffs for newly opened branches, prepares the branch monthly progress report and incentive claims. 

Computer Skills

Microsoft Office
Peachtree Accounting System


English, Filipino, Basic Arabic


Article Writing

Business Correspondence Writing

Document Control & Data Archiving

Customer Service & Relations

Telephone Reception

Cash Handling/Basic Accounting


Mr. Mohammed Yakoob, Manager, Almadina Recruitment, 0502929692

Mr. Mohammed Elsamni Manager, United Manpower, 0528399995

Ms. Katherine Goce, HR Officer, Samsung Construction, 0564666720