Skills

Skills

WRITING EXPERIENCE

Writing and editing experience includes: web copy, emails, internal newsletters, press releases, corporate video scripts, speeches, presentations, brochures, and news, feature and travel articles.    

CORE COMPETENCIES

Content Management - Account Management - Project Management - Content Development - Marketing Strategy - Public Speaking / Facilitation - Event Production - Graphic Design        

Work History

Work History
2009 - Present

COPYWRITER AND EDITOR

Mills Communications Group

  • Provided all copywriting for website redesign of nonprofit organization Friends of the Children.
  • Helped discover and communicate organization's core stories and narratives.
  • Edited and revised existing sections in order to clarify messaging.
2010 - Present

ACCOUNT MANAGER / CONTENT MANAGER

Metia
  • Used content management software/Product Studio to create and manage web content for the U.S. subsidiary of the Microsoft Partner Network portal, working with a production team from Allyis.
  • Create and edit content for a variety of Microsoft groups, including Ready-to-Go Marketing, Microsoft Platform Ready, and Microsoft Community Connections.
  • Communicate with clients, designers and production team to ensure clear communication, client satisfaction, and timely completion of projects.
  • Work closely with agency production and design teams to produce deliverables that meet or exceed client expectations.
  • Provide community management for Microsoft Platform Ready social media platforms (Facebook, Twitter). Use social media tools like Hootsuite, Facebook Insights, and Bitly to create content and track performance.
  • Ensure that all processes and procedures are completed, quality standards are met, and that projects are completed on time and on budget.
2009 - 2010

PARTNER COMMUNICATIONS MANAGER

Microsoft (via Mactus Group)
  • Coordinated internal and external communications for marketing initiatives, promotions and awareness campaigns.
  • Produced marketing collateral, including hotsheets, Outlook email templates and PowerPoint slides.
  • Coordinated all aspects of Microsoft participation in several partner events, including planning, budgeting, and content deliverables. Worked with multiple internal stakeholders and external vendors.
  • Managed newsletter content and content changes to Microsoft U.S. Partner Portal.
2005 - 2009

PROJECT MANAGER / MARKETING COPYWRITER

Microsoft Corporation (via Resolute Solutions)

  • Collaborated with senior management to develop concepts for new marketing initiatives.
  • Produced copy and format design for launch of new website and marketing flyers.
  • Facilitated preparation and production of over 150 live webcasts for Microsoft Academy.
  • Managed projects with middle and senior-level Microsoft management from around the world.
  • Organized project timelines and meeting schedules.
  • Facilitated conference calls and acquired deliverables for webcast sessions.
  • Revised, edited and reformatted PowerPoint decks and training manuals.
2003 - 2004

PROJECT MANAGER / MARKETING COPYWRITER

Hewlett-Packard

  • Led preparation and production of corporate video distributed to international sales team.
  • Interviewed subject matter experts (SMEs), wrote and edited video script.
  • Acted as presenter and co-director on day of video shoot.
  • Supervised video editing, graphic design and premiere of video at training conference.
  • Produced internal report detailing a newly-developed business solution.
2001 - 2002

TRAVEL WRITER, RESEARCHER & EDITOR

Rick Steves’ Spain Guide

  • Wrote and edited original articles for PBS and NPR travel show host Rick Steves.
  • Reviewed business establishments, restaurants, tourist attractions and destinations.
  • Researched, revised and updated event listings and pertinent tourist information.

Education

Education

Bachelor of Arts

University of Washington

Computer Skills

Microsoft Office Suite, LiveMeeting, SharePoint, Photoshop,

SFX, Audacity, Final Cut Pro, Moviemaker, InDesign

Language Skills

Spanish (advanced)

Japanese (beginning)

Summary

Experienced and effective communicator with a talent for uncovering an organization's core stories and a passion for communicating those stories through clear and consistent messaging.

Efficient, detail-oriented problem solver and troubleshooter with a proven ability to manage and motivate teams, oversee diverse projects from inception to completion, and deliver a high level of client satisfaction.

Spanish speaker with a wealth of experience working in international and multi-cultural settings and for global companies including Microsoft and Hewlett Packard.

Portfolio

Portfolio