Norton Paratela

Norton Paratela

Summary

Main Skills & Qualification

  1. PMI– Project Management Institute - Certified Project Manager (PMP no. 490328);
  2. Proven track record delivering profitable projects on-time, within budget, committed to the deadlines, assumptions, and scope, ensuring high customer satisfaction and low risk.
  3. Goal-oriented, highly confident, self-driven, self-motivated and hard-worked.
  4. Excellent communication, presentation and organizational skills.
  5. Aligning and understanding the Business’ goals – Able to fast-learning and know the business and the mission-critical technical and functional skills needed to do the job, as well as understanding various types of business propositions and how businesses operate in general.
  6. Making Complex Decisions – Able to solve even the toughest and most complex of problems; great at gleaning meaning from whatever data is available; Able to add personal wisdom and experience to come to the best conclusion and solution, given the situation; uses multiple problem-solving tools and techniques.
  7. Creating the New and Different - Able to come up with the next great breakthrough thing to do.
  8. Creative, visionary, and able to manage innovation.
  9. Keeping on Point – Able to quickly separate the mission-critical from the nice to dos; always focused on the critical tasks that add value.
  10. Getting Organized - Well organized, resourceful, and planned; effective and efficient at marshalling multiple resources to get things done; Able to get things done with less and in less time; Can work on multiple tasks at once without losing track; Able to foresee and plan around obstacles.
  11. Getting Work Done Through Others – Strong ability to manage people well, getting the most and best out of the people he/she has, as well as set and communicate guiding goals; Able to measure accomplishments, holds people accountable, and give useful feedback; delegate and develop; keep people informed; provide coaching for today and for the future.
  12. Managing Work Processes - Is an effective process, work flow, and systems designer; good at figuring out what to measure to track progress; set up systems that are effective and efficient; always looking for incremental process improvement.
  13. Dealing with Trouble - Fearlessly take on all issues, challenge, and people; comfortably confront and work through conflict; deliver negative feedback and messages without hesitation; deal promptly and fairly with problem performers; let everyone know where they stand; thrive in crises and is energized by tough challenges; not afraid to make negative decisions and take tough action; challenge the status quo.
  14. Making Tough People Calls – Able to read people accurately; can diagnose strengths, weaknesses, and potential; know what skills are required to fill a job or role; able to hire the best.
  15. Focusing on the Bottom Line - Attack everything with drive and energy with an eye on the bottom line; not afraid to initiate action before all the facts are known; drive to finish everything he/she starts.
  16. Being Organizationally Savvy - Maneuver well to get things done; maze bright; know where to go to get what he/she needs; politically aware and agile; knows what the right thing to do is; presents views and arguments well.
  17. Communicating Effectively - Write and present effectively; adjust to fit the audience and the message; strongly gets a message across.
  18. Managing Up - Ambitious and comfortable marketing himself/herself to higher management; knows how to relate effectively with top management.
  19. Relating Skills - Warm, friendly, and interpersonally agile; easy to approach and talk to; relate well to all kinds of people; make a pleasant first impression and build solid relationships.
  20. Inspiring Others - Skilled at getting individuals, teams, and an entire organization to perform at a higher level and to embrace change; negotiate skillfully to achieve a fair outcome or promote a common cause; communicate a compelling vision; inspire others; build motivated, high-performing teams.
  21. Acting with Honor and Character - High character; consistent and act in line with a clear and visible set of values and beliefs; deal and talk straight; walk his/her talk; direct and truthful but at the same time can keep confidences.
  22. Demonstrating Personal Flexibility - Open to lifelong, continuous personal improvement; aware of self and impact on others; responsive to feedback; very flexible; adaptable to demand characteristics of different situations.
  23. Outstanding experience working as a Troubleshooter, solving business issues, putting projects on tracks, solving all kinds of issues, using the best methodologies to accomplish and delivery them.
  24. Relevant Experience in project management and integration of several technologies, platforms, environments and business practices, such as, banking automation, manufacturing automation, financial legacy systems and Internet business solution projects.
  25. Experience in strategic projects implementation, such as Disaster Recovery Plan, Business Continuity Plan, IT Governance, TCO – Total Cost of Ownership, IT Cost Reduction Plan, and IT Strategy.
  26. Fluent in English and Spanish. Native in Portuguese.
  27. Outstanding knowledge and experience in SAP R/3 and Oracle implementations for Banking, Consumer Goods, Telecommunication, Utilities, Services, Transportation and Oil & Gas industries, being responsible for managing 6 huge and complex SAP projects as well as delivering Quality Assurance studies along 10 years.
  28. Intense international exposure, several different cultures, diversity and experience in multinational renowned companies working in top management positions.
  29. Outstanding knowledge in Windows and collaborative tools such as Lotus Notes and Outlook. In terms of productive tools, I hold years of experience in Excel, PowerPoint, Word, Visio and MS-Project.

• Personal profile

Customer focused, passionate about my work, excellent customer service, enjoy customers, team player, spending the free time with my wife and kids, open and honest personality, responsible, punctual, dependable, finishes tasks within deadlines, good at problem solving, organized, outgoing, personable, energetic.

Always committed to my goals and focused on results; Relationship building; Ethics and integrity; Thrives in challenging environments; Team orientated; Learns systems quickly and embraces HITE (honesty, integrity, trust and endurance) in my relationships with others.

Work History

Work History
Oct 2006 - Present

IT & Financial Services Manager

http://www.chevrolet.com.br

Responsible for giving IT directions to Latin America, Africa Southern and Middle East regions , through the essential duties:

Supporting the CFO to manage an annual-USD$80 million-budget planning, shared with over a hundred finance new IT project and enhancements on the current ones.

Supporting GM’s Financial Shared Services Center, covering accounts payable, accounts receivable, treasury, freights, vehicle invoicing, legal & mandatory matters, such as, cash flow, indirect and direct taxes conciliation, Suframa, IN86/89/107.

Leading contract negotiations with global services providers (especially EDS and HP).

Successfully managed multiple business strategic IT projects through PMI best practices.

Managed and supported General Motors international security and infrastructure operations for more than 95 facilities to include corporate offices, banking, plants, dealerships and other support offices.

Provide Business IT strategies, facility management, SLA support, IT Policy development, and performance measurement.

Provide Business IT strategies, facility management, SLA support, IT Policy development, performance measurement, and project support, as well as leading and coordinate all GM activities identified in Business Process Outsourcing (BPO) Service Level Agreements (SLA).

Feb 2005 - Sep 2006

IT Director for Latin America

Brinks Company

Reporting directly to the CIO at the IT head quarter in Dallas (Texas) and the Corporate Board in Richmond (Virginia), but based in Sao Paulo, Brazil.

Responsible for giving IT directions for 9 countries in Latin America (Argentina, Bolivia, Brazil, Chile, Colombia, Panama, Peru, Puerto Rico and Venezuela) and Canada, through the essential duties:

- Improve a deeper project management culture, through regional standards.

- Conduct regional IT conferences on a quarterly basis.

- Be the Senior IT Advisor and Business Counselor & Visionary to the Country Managers.

- Plan and deliver three year technology plan for Latin America & Canada.

- Develop and maintain communications roadmaps.

- Manage global vendor relationships and attend regional IT project meetings.

- Maintain strong project status communications with IT managers, directors and executive team.

- Improve and optimize the relationships of the Latin America & Canada IT community.

- Enhance information security awareness and compliance in conjunction with SOX standards.

- Improve purchasing in regards to Global Contracts working with global Support team.

- Focus on standards implementation and leverage of common solutions countrywide.

- Developing new businesses with the most important IT global vendors.

- Strategically coordinates with Latin America IT Managers to prioritize new production projects. 

- Bringing collaborative enhancements of existing infrastructure systems.

- Development and implementation of Latin America & Canada Infrastructure infrastructure.

- Ensure consistency, best of breed cost effective solutions for customers.

- Ensuring future technologies are evaluated and incorporated into architecture roadmap.

- Develop overall international reporting environments for all business units.

- Plan and deliver global telecommunication services.

- Develop and maintain communication roadmaps, manage regional vendors, plan and IT projects.

- Maintain strong project status communications with management and stakeholders.

- Focus on standards implementation and leverage of common solutions.

- Implementing a cost-reduction plan for the each country working directly with General Managers.

- Implementing Oracle (ERP) for all countries in the region.

- Implementing the corporate Disaster Recovery Plan for the region.

Apr 2000 - Jan 2005

Benchmark Associate Director

http://www.gartner.com

Responsible for setting up a partnership between Gartner and Synova Inc in order to extend Gartner’s business portfolio, encompassing the following accomplishments:

Responsible for Benchmarking IT analysis (TCO studies) and consulting for large clients in Brazil, Argentina and Venezuela, considering advises, diagnosis and strategic plans counseling, concerning investments, budgets and management policies for supporting the C-level (high management) 35 companies, making over USD$4½; Million.

Aug 1993 - Mar 2000

Senior IT Project Manager

http://www.ibm.com.br

Responsible for over $5M annual project budgeting and a team consisted of 15 project managers.

Responsible for around 150 proposals and delivering several projects along 7 years.

Responsible for delivering and implementing 9 huge projects covering Banking Automation, SAP and CRM projects.

Apr 1986 - Jul 1993

System Coordinator

Banco Francês e Brasileiro (Itaú Personnalité)

Responsible for the IT area of the Financial Division including Distributed Computing, Databases, Data Center (Mainframe), Application Development and Support, Help Desk, Centralized Systems and Servers and Wide Area Network.

Driving consulting business management processes to accurately reflect the company’s forecasting and achieving key business measurements (Revenue, client satisfaction, risk management, etc.).

Education

Education
Feb 1981 - Dec 1985

Computer Science

Faculdade de Administração e Informática