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College of Central Florida student knowledgeable in family and real estate law, legal documents, record keeping, and legal terminology. Proficiently bilingual in both English and Spanish languages. Confident in the ability to perform court interpreting services while learning new concepts and processes to work more efficiently and productively. Self-motivated to employ obtained knowledge within the legal industry.


  • Proficient computer skills including: Microsoft Office Word, PowerPoint, and Excel
  • Internet savvy and social media knowledge
  • Extensive experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints
  • Excellent multi-tasking capabilities to perform various tasks simultaneously
  • Highly skilled in providing administrative support including: documentation, filing, updating records, operating office equipment, email correspondence, creating memorandums, and professional phone etiquette
  • Excellent written and oral communication skills
  • Litigation and legal procedures, legal research and writing, and legal terminology

Work experience

Nov 2009Feb 2016

Leasing Consultant/assistant Manager

Completed leasing packages for all rentals and maintained 85% + occupancy rate while quickly processing denial letters to inform prospective applicants of application rejection Interpreted for Spanish speaking customers in-person and over the phone Performed administrative duties such as rent collection, communicating with tenants via written correspondence, maintaining property and facilities, and administering lease closings Used housing database systems to calculate annual rent totals and recommended rental pricing strategies to maximize profitability and revenue generation Addressed, investigated, and resolved tenant complaints and documented action taken and delivered emergency 24-hour on-call services to tenants

Jun 2006Nov 2009


 Lil Champ-Ocala, FL

Provided exceptional customer service while performing cashiering duties Effectively communicated with bi-lingual customers and assisted with complaints and issues.


Aug 2014Present


College of Central Florida

College of Central Florida, Associates of Science: Paralegal