Summary

A confident and reliable Software Project Engineer with extensive practical experience of working with computers and resolving support issues that are raised to the service desk. Having an eye for detail and able to multi-task under pressure.

A reliable HRIS project Engineer with remarkable experience in Human Resources environment and having a huge knowledge of automated information database.

OBJECTIVE

Seeking a position in life to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible.

I am willing to work within the scope of my knowledge and skills, however, to the areas I am not familiar with, I am very eager to learn.

Work History

Work History
Oct 2014 - Present

Software project Engineer

People Quest Sdn. Bhd
  • Project Implementation
  • Customer Data Collection,
  • Customer Requirement Documentation,
  • Conducting and Revised Business Requirement Studies and System Requirement Specification.
  • Assistance with training of staff and compiling procedural documentation.
  • Conducting User Acceptance Tests Runs
  • Monitor program performance after implementation to prevent reoccurence of program operating
  • problems
  • Prepare Training Materials
  • Supporting users and network administrators over the telephone and by email
  • Travelling to client sites to help with installs, deployment, and troubleshooting.
  • Management of the daily data backup and retrieval scheme
Jan 2014 - Apr 2014

Trainee of IT Administrator

CCM Chemical Sdn Bhd
  • Understanding the flow, PHP and SQL query of the COA (Certificate of Analysis) Management System.
  • Amended a few functionality of the existing system of COA Management System.
  • Managed the database of Xampp server.
  • Handling a problem regarding on Lotus Notes Email Server
Jan 2013 - Dec 2013

Boutique Assistant (Part Timer)

D'Lia Jane Collection
  • Assisting shoppers to find the product they are looking for.
  • Being responsible for processing cash and card payments.
  • Stocking shelves with merchandise.
  • Answering queries from customers.
  • Giving advice and guidance on product selection to customers.
  • Keeping the store tidy and clean, this includes hovering and mopping.
  • Responsible dealing with customer complaints.
  • Working within established guidelines, particularly with brands.
  • Attaching price tags to merchandise on the shop floor.
  • Receiving and storing the delivery of large amounts of stock
  • Keeping up to date with special promotion

Education

Education
Sep 2011 - Sep 2014

Bachelor Of Computer Science (SoftwareEngineering)(Hons.)

Universiti Tenaga Nasional (UNITEN)
  • Obtained the Bachelor of Computer Science (Software Engineering) certified with 3.2 GPA
  • Part of debate members during Debate competition among Malaysia's Universities.
  • Ambassador during Kazakhstan-Malaysia exchange student 2012 and 2013
Sep 2010 - Jun 2011

Foundation of Computer Science

Universiti Tenaga Nasional (UNITEN)
2005 - 2009

High School

Kluang High School
  • Sijil Pelajaran Tinggi Qualification : 6A 3B
  • Penilaian Menengah Rendah Qualification : 8A

Key Skills and Competencies

  • Experience as a Team Leader for projects implementation and systems migrations.
  • Excellent customer facing skills.
  • A positive attitude towards customer service and good communication skills.
  • Ability to be clear & concise when explaining technical procedures to customers

PERSONAL CHARACTERISTICS

  • Can work under pressure and meet tight deadlines.
  • Fast leaner and able to work independently under tight schedules
  • Speak fluent in Malay and English.
  • Fluent in written Malay and English.
  • Independent and self-motivated.
  • Good at negotiation and communication skill
  • Have a driving license (B2 & D) and have a own car.