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Work experience

Oct 2010Present

Compliance Officer

Montana State Library

Serve as Compliance Officer for the $2.7 Million Broadband Technologies Opportunities Project (BTOP).  Research all relevant regulations and policies for the management of the Federal Grant as well as compliance issues related to the matching funds available through the Bill & Melinda Gates Foundation.

Sep 1999Present

Owner, Computer Training & Documentation Specialist

Elkins Consulting

Specialize in training clients on computers in their homes and offices. Clients are seniors, ceramic artists, counselors, administrative staff, and home-school parents needing help in email, internet use, family tree software, digital photography, specific skill updating and improvement. Documentation work includes spreadsheets and databases in MS Excel, MS Access, MS Works, and FileMaker Pro.Manage contracts with values of up to $85,000 with the US Institute of Peace, CUNY Center, Montana Human Rights Network, and others.

Apr 2008Oct 2010

Project Coordinator

Montana University System, Office of the Commissioner of Higher Education

Coordination of the $2 million Transferability Initiative* Facilitate meetings of faculty members to discuss course offerings and find potential equivalent courses at other campuses of the system. This includes the use of a variety of communication tools, including face-to-face meetings, conference calls, and web browser-based conferences.* Plan and facilitate meetings of the transfer initiative coordinating council, consisting of Registrars and Chief Academic Officers from all MUS campuses to address concerns about the transfer initiative and to gain consensus and approval of common course numbering for each subject of courses* Make all arrangements for faculty and coordinating council meetings: Negotiate hotel room blocks, meeting space, catering, transportation, materials for participants, equipment* Represent the transfer team of the Montana University System and the Commissioner of Higher Education at state-wide and national meetings* Primary communication provider for the project, including answering questions from stakeholders (faculty, staff, legislators, Board of Regents, news agencies, etc.) via telephone and email, newsletter development and distribution, conflict resolution* Primary responsibility for accuracy of data prior to implementation in the state-wide common course numbering system* Edit and design Transfer Initiative newsletters, presentations, website, and other documentation* Build and maintain relationships with faculty learning outcomes councils and provide council members with support and education about the transfer initiative processes* Manage and report budget, including expense reimbursement for faculty and related project expenses

May 2007Apr 2008

Director of Sales & Marketing

Park Plaza Hotel

* Responded to all requests for event proposals and group blocks of sleeping rooms for the facility.* Created and finalized all details for client contracts regarding all aspects of events and groups of sleeping rooms including: Meeting room needs, room set-up information, catering requirements, negotiation of room rates and discounts.* Hosted events to assure client satisfaction by: Coordinating maintenance, catering, and kitchen staff, and by being available to the client should any questions or concerns arise during the event* Cold called business community to create awareness and increase visibility of the Park Plaza Hotel and its amenities* Developed two versions of an event planning presentation, one designed for wedding planning and the other for general meeting planning, and offered presentation three times to assist clients in the event planning process* Created a marketing plan to help guide the business toward target clients and to correlate marketing and sales expenses with a reasonable and well-designed budget* Produced, and/or guided and edited all advertising and marketing documents and negotiated with multi-media ad representatives* Created employment related documents including incident report form, procedures for front desk training and other training documents

Aug 1999May 2001

Adjunct Faculty

University of Montana, Helena College of Technology

Taught classes with wide range of student ability and age. Created syllabi and taught; Introduction to Microcomputers, MS Word, Intermediate Excel, and MS Access.

Oct 1994Apr 1999


Sierra Systems Consultants, Inc.

* Mapped historic and current student record, course catalog and course schedule data into Release 7.0 of the PeopleSoft Student Administration system* Worked with two related agencies to assist them in mapping their organization specific data. Facilitated fit sessions to confirm the appropriate use of fields within the database* Responsible for explaining the uses of PeopleSoft fields in relation to client-specific data, and for presenting portions of the PS Student Records module* Using Mercury's WinRunner testing software, created scripts to automatically enter set-up data* Created end-user documentation for the agencies

* Created help desk tracking database using MS Access

* Developed and provided user-specific training

* Developed custom daily reports for use in help desk planning

* PeopleSoft Release 7.0 of the Student Administration Product

* Core team member testing the Electronic Data Interchange (EDI) uses of the product

* Quality assurance on reported problems

* Created and edited user manuals, training manuals, and system documentation

* Was responsible for event coordination and administration



Air Academy High School
Feb 2010Present


Western Governor's University
Aug 1988Dec 1993

Bachelors of Science

Colorado State University


I have created and presented a variety of topics, including customer service, software specific, and event coordination, to a variety of audiences including hospitality and restaurant staff, retired seniors, young adults, and more.  I am particularly skilled at learning software quickly and training others to use the software.
In two years, I facilitated more than 100 meetings of faculty, staff, and administrators to review more than 8,000 courses at campuses across Montana to create a common course number system and make student transfer between campuses transparent and predictable.  I developed a reputation of efficiency, competence, and trust.  Participants in meetings consistently commented on my ability to the atmosphere from one of distrust, frustration and discomfort to a comfortable, respectful environment where participants felt the desire to share ideas.