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Work History

Jan 2014Present

Director of Product Development

VIF International Education, Chapel Hill, USA

• Lead cross-functional teams of 10+ people across product development, instructional design/curriculum, pedagogical research, sales, marketing, finance and operations teams for rapid product delivery using lean UX and agile development methodologies
• Successfully planned, executed and managed over 20 major version releases as well as conceptualization and development of mobile reporting app for iOS & Android scheduled for full release in coming school year
• Managed iterative design and development of e-commerce, enrollment, learning, micro-credentialing  and implementation solutions resulting in increase of average number of monthly active users from 10% to 45% of user base in 3 years
• Envisioned, planned for and executed data reporting strategy to ensure user learning outcomes are constantly captured and communicated to customers which lead annual programs renewal rate of over 85% in last 2 years
• Established design & development best practices like rapid prototyping, A/B tests & experiments, source version controlling and continuous code deployment
• Cut down development cost for principal roadmap application by 70% by outsourcing project and managing remote contractor team for delivery of new product

Jan 2013Jan 2014

Product Development Manager 

VIF International Education, Chapel Hill, USA

• Created application UI/UX wireframes and user story maps to inform front-end application design and system architecture for LMS platform
• Authored specification/requirements documents for all releases, and continuously managed translation of business requirements and user feedback into product improvements for design and development
• Interfaced regularly with sales, marketing, implementation and operations teams to communicate product strategy, product release updates as well as trainings for new features and functionality
• Played a pivotal role in establishing DevOps processes including planning for and overseeing scaling of infrastructure to support growing customer base (from 83 to 255 schools nationwide over last 3 years)

Jul 2012Jan 2013

Product Marketing Manager

LEAP Commerce, San Francisco, USA

• Managed communications strategy, created branding and messaging for creative content across website and mobile app and established all inbound and outbound marketing programs for new user acquisition
• Established and monitored key performance indicators and engagement using analytical tools to increase user retention and provide insights for product development
• Established product requirements for engineering team based on user feedback, consumer & market research which resulted in key improvements in overall user experience

Jul 2008Sep 2009

Technical Associate

Tech Mahindra, Chennai, India

• Translated client requirements into product specific features for Cisco network management application IP Solution Center
• Resolved over 50 technical customer queries and maintained detailed diagnostics logs
• Developed PERL scripts to extract network command elements from diagnostics logs to create use cases and workflows for network failure analysis

Jan 2010Present


Nitya Mallikarjun Art

• Self-taught artist & illustrator (oil painting & color pencil/ink illustrations)
• Organized over 10 photo tours & compiled a book of poetry & photographs titled ‘United Colors of Delhi’ portraying everyday life in New Delhi

Key Skills

Product strategy & roadmaps, Competitive Analysis, Web development (SDLC, LAMP framework, HTML/CSS), Content Management Systems, Data Analysis (SQL), Project Management, Product Management (UI/UX wireframes, process/workflow visualization, sketchnoting & illustrations)

Tools & Applications

MS Office Suite (Word, PowerPoint, Project, & Excel), Google &Flurry Analytics, Trello, Tableau, Marketo, Lucidchart, InVision, WordPress, Joomla

Other Notable Projects (Project/Start-up), Sep 2014 - Feb 2015

Lead marketing, research and UX design for a platform aimed at connecting university students to recruiters

Waste to Green (Internship), Jan 2012 - July 2012

Conducted business development and market analysis for IT asset management firm focussed on e-waste recycling

Highland craftsmen Inc (Internship), May 2011 - Aug 2011

Created go-to-market strategy and plan for energy-efficient prefabricated homes

IBM (Consulting Practicum with Duke University), Aug 2010 - Dec 2010

Analyzed future technology adoption trends for IBM’s indirect procurement services and delivered report to team


Aug 2010Dec 2011

Masters in Engineering Management (MEMP)

Duke University, Durham, USA

Project management, marketing, services engineering, product design & management

Oct 2004Jul 2008

Bachelors in Computer Science & Engineering

BMS College of Engineering, Bangalore, India

Software engineering, web development, data communications & algorithm design