ØPresently working as Sr,Engagement Manager at Syntel, responsible for deliveries across globe( 3 Continents US , UK , APAC) handling multiple client engagements with teams spanning 300 people revenue in access of $25 MM
Ø 18 years of extensive experience in QA testing of Web based applications using automated tools like QTP, WinRunner, LoadRunner , LISA and Empirix
Establish a delivery strategy focused on maximizing customer satisfaction, retention and growth throughout the customer lifecycle by building and maintaining strong customer relationships, driving value re-enforcement and adoption of services, and aligning and differentiating account services and support based on specific customer needs .
ØExperience and exposure to work for major clients like Microsoft , American Express , AOL , AIG , Lucent .
ØTesting expertise in developing Functional Decomposition framework Developed Automated Test case Generator for PEGA.
ØTesting expertise in performing Regression, Integration, Internet, Volume and Stress Testing. Experience in development, execution and maintenance of Test plans, Test Cases and Test Scenarios.