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NISITH NAHATA

Sr. ENGAGEMENT MANAGER

Summary

ØPresently working as Sr,Engagement Manager at Syntel, responsible for deliveries across globe( 3 Continents US , UK , APAC) handling multiple client engagements with teams spanning 300 people revenue in access of $25 MM

Ø 18 years of extensive experience in QA testing of Web based applications using automated tools like QTP, WinRunner, LoadRunner , LISA and Empirix

Establish a delivery strategy focused on maximizing customer satisfaction, retention and growth throughout the customer lifecycle by building and maintaining strong customer relationships, driving value re-enforcement and adoption of services, and aligning and differentiating account services and support based on specific customer needs .

ØExperience and exposure to work for major clients like Microsoft , American Express , AOL , AIG , Lucent .

ØTesting expertise in developing Functional Decomposition framework Developed Automated Test case Generator for PEGA.  

ØTesting expertise in performing Regression, Integration, Internet, Volume and Stress Testing. Experience in development, execution and maintenance of Test plans, Test Cases and Test Scenarios.

Education

Skills

0
6
Project / Engagement Management
0
PEGA 
8
Manual Testing
6
Win Runner
8
Test Management
8
Quality Center
6
QTP

Portfolio

Work History

Oct 2006Present

Engagement Manager - Testing

Syntel Inc

Ø Establish a delivery strategy focused on maximizing customer satisfaction, retention and growth throughout the customer lifecycle by building and maintaining strong customer relationships, driving value re-enforcement and adoption of services, and aligning and differentiating account services and support based on specific customer needs.

Ø Serve as central point of contact for the customer managing executive level client relationships and provide team oversight while practice members are delivering projects.

ØConduct customer presentations and product demonstrations to educate customers on how to incorporate Syntel services into their architecture.

ØParticipate in operational issues related to specific engagements, including billings, expenses, staffing, utilization management, etc.

ØUnderstands a customer’s business problem, leads the creation of a viable solution, and guides the deployment of that solution within the customer’s environment.

Ø Create detailed proposals and RFP responses with Responsibility for primary account relations with customers.

Ø Work with both the onshore and offshore development teams and help to mitigate some of the time zone risks, the knowledge transfer risks, the cultural risks.

Apr 2004Oct 2006

Test Manager

Infosys

ØDevelop and review Test Plan; obtain approval and sign off by originating stakeholders (App Owner, Dev Manager, etc.), prior to Test Execution.

ØLiaise with development teams.

ØAnalyze QA challenges and propose solutions to improve QA efficiency

ØReview QA efficiencies based on QA metrics with development management and Execute Independent Testing

ØDevelop Test Cases for Functional, Integration and Regression testing

ØTest Completion Report / Exit (Success) Criteria assessed

Jul 2003Apr 2004

Sr Quality Analyst

Fusion Technlogies

ØManaging multiple teams of software test engineers.

ØManage the teams to perform at or above the customer’s expectations, managing the company’s relationship with each individual engineer, assigning engineers to projects and creating career development opportunities for all team members.

ØResponsible for managing continual software test improvement efforts (both technical and process improvements).

ØIdentify areas for improvement, setting the vision and goals of each improvement effort, collaborating with test managers and engineers on improvements, training, implementing, prioritizing and measuring the effectiveness of improvement efforts.

ØResponsible for managing software test efforts in support of several products and multiple projects for each product.

ØPrimary point of contact for product level information, specifying what process each test effort will follow, specifying the tools that test will use for each project, tracking test progress, requisitioning test equipment and test software, training & mentoring testers in their responsibilities and working with leads to resolve root causes of missed project milestones.

Feb 2003Jul 2003

Quality Analyst

Satyam

ØTo assist in the preparation of test plans and test scripts.

ØTo ensure high quality and accuracy is maintained through to software release.

ØTo prepare and maintain test plans for use on automated testing tools.

ØTo provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements.

ØTo define test strategy and estimations for testing effort.

ØTo provide detailed testing status and execution report to client.

Mar 1999Feb 2003

ASE

Tata Consultancy Services

ØAnalyzing the Requirements from the client.

ØPreparing Test Scenarios ,Preparing Test Cases for module, integration and system testing

ØPreparing Test Data’s for the test cases and Preparing Test Environment to execute the test cases

ØExecuting the Test Cases , Defect Tracking ,Giving mandatory information of a defect to developers in order to fix it