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Summary

Results-driven leader with extensive experience in Customer Service and Sales, eager to actively contribute to a progressive organization's operational and financial growth as a key team member. Enthusiastic and creative individual with a passion to manage a project from inception to completion. Experience in communicating and negotiating with customers to build business relations and provide excellent Banking solutions.

Education

20102012

PGDM - Marketing

Christ University - Bangalore, India

Principals of Management, Entrepreneurship, Innovation marketing, Corporate interface, Cross-cultural management, internship for two months,  Consumer behavior, business to business, business to customer,Customer relationship management, Brand management.

20102012

M.B.A - International Business

FHWS - University of Applied Sciences Würzburg-Schweinfurt, Germany


Strategic management, Quality management, International market research, International logistics, Trade law, Accounting, Cross-Cultural management, Negotiation skills, Europe culture and history, Company visits, Case studies, Masters thesis, International Marketing, Market Research

20072010

Bachelor of Commerce

Bharti Vidyapeth University, India

Economics, Corporate accounting, Auditing and taxation, Business environment, Banking, Insurance and Cost management, Bookkeeping and Accounting.

20052007

High School/ Junior College

Symbiosis college of arts and commerce, India

Information Technology, Secretarial practice, Accounting.

Work History

2016-052016-07

Sr. Sales Consultant

Pure Gold Jewelers, Dubai
  • Responsible for all point of sales activities which includes - Sales Transaction, tracking customer orders, providing after sales service to the customers, maintaining inventory and collection of customer data.
  • Use research and feedback to highlight areas for improvement, developing strategies, projects and plans to enhance customer experience at the individual stage levels.
    Ensuring that the products, services and product lines resonate with current and potential customers.
  • Studying and analyzing the current market trends about the jewelry products in the industry.
  • Providing conceptual ideas in the product development process as per client requirement.
2013-052016-02

Corporate Sales

HDFC Bank, India
  • Meeting with and interviewing corporate and personal customers, discussing their financial requirements, and providing appropriate financial advice.
  • Establish and maintain a working rapport with customers by providing expertise in identifying their financial needs and the deployment of bank’s products and services to the fulfillment of these needs.
  • Manage and maintain existing customer relationships as well as develop new relationships.
  • Provide customers with accurate and timely information on HDFC products and reveal the benefits affecting their businesses.
  • Keep customers and prospects updated on new products and services. Actively source business from prospects and follow up on sales leads within designated market segments.
  • Identify and forward sales leads to other areas in the bank for cross-selling. (gold loans, credit cards, forex, car insurance etc.)
  • Use research and feedback to highlight areas for improvement, developing strategies, projects and plans to enhance customer experience at the individual stage levels.
20122013

Advertisement space Sales Executive

Atria Convergence Technologies, Bangalore, India
  • Meet prospect clients to demonstrate the benefits of TV ads and influence them into buying ad space on the ACT TV channel.
  • Explain to clients how specific types of advertising will help promote their business, products or services in the most effective way possible.
  • Inform partners of their scheduled go-air date.
  • Target potential businesses in various verticals such as Restaurants, jewelry stores, entertainment and education sector.

 Certifications & Technical Skills 

  • HDFC Certification programme.
  • Database Management, MS Office, Windows and Linux Operating Systems.
  • H.T.M.L. Web designing.
  • Excellent relationship management skills in B2B & B2C.
  • Excellent communication and presentation skills, good team worker and self-motivated.
  • Quick learner and adaptable to diverse cultures and work environment.

Personal Details

U.A.E Visa                             :            Employment Visa
Marital Status                     :            Single
Languages known            :            English and Hindi
Date of Birth                        :            01/11/1989
Email                                      :            nishantgupt@icloud.com
Contact No.                          :            0503119821