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Work experience

Jul 2011Apr 2015

Sales Assistant

Excellence RE Real Estate

Handled Listing and Marketing Services, HOA research, BPO data entry,

REO support services and Reo Reimbursement Expense Management.

Dec 2007May 2012

Fragrance Model


Sold fragrances and cosmetics at MACY'S Montebello Towne Center

Projected goal $126,000  for Dec 2008 – final total $129,000

Projected goal $124,000  for Dec 2009 ­– final total $134,000

Jul 2010May 2011

Inbound Sales Consultant


Handled inbound calls from Mass Media advertising/lead generation, to sell all products and services.

Effectively sold the customer's needs through the use of  rapport building, probing for needs and recommending a complete package of multiple lines, rate plans, features and accessories.

Met and exceeded all monthly, quarterly and annual sales objectives, while ensuring the optimum customer experience and satisfaction.

Worked within a set key performance measurements defined by the call center and management.                

Processed sales transactions using internal provisioning systems and follow set processes and procedures.

Maintained strong knowledge of all company products, pricing, plans/packages, promotions and features offered.

Jul 2005Aug 2006

Customer Service Representative

LH Dottie

Fast paced high volume order entry – 40wpm                                                                 

Inbound / Outbound Sales/ Account management / online correspondence with a focus on customer

retention, sales and   providing customer satisfaction while adhering to company policies,

pricing, processes and procedures

Dec 2001Nov 2003

Customer Service Sales Clerk

Sprint PCS Inc

Lead customer service achieving residential long distance targets

Trained all new CSR employees in account maintenance/applications

Handled customer escalated issues, detailed billing issues, technical

support and authorized retention offers to maintain long time accounts


Apr 2007Jul 2007



This course focuses on character development, with an emphasis on the fundamental elements of prosthetic application and special make-up effects. Also in the lab and formulation techniques that are required to create contemporary film and television make-up effects. 



skills, including the creation of simulated injuries and age make-ups and the application of effects like bald caps and facial hair.


Through all the phases of project conceptualization and prosthetic application, including design, sculpture, molding, formulation of foam latex and gelatin, as well as seaming, painting, and applying prosthetic pieces.