Jul 2015 - Aug 2015
Diamond In The Ruff Tattoo Co
Assisted clients with decision making. Promptly responded to general inquiries from members, staff and clients via mail, e-mail and fax. Critiqued other artists' work and gave constructive feedback.
Jun 2011 - Apr 2014
Next Level Tattoo
Incorporated fine oils and acrylics to create custom paintings and murals. Produced imaginative illustrations in an efficient and timely manner. Critiqued other artists' work and gave constructive feedback. Created a series of rough sketches for review, revisions and approval. Mentored other artists on quality standards and improvements. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Expressed appreciation and invited clients to return to the store. Promptly responded to general inquiry from members, staff and clients via mail, e-mail and fax. Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Jun 2007 - Apr 2008
Verified that information in the computer system was up-to-date and accurate. Verified and logged in deadlines for responding to daily inquiries. Created monthly reports for records, closed terminated records and completed chart audits. Compiled statistical information for special reports. Organized billing and invoice data.