Nina M. Shenkle

  • 8 Benchmark Drive Evington, VA

I desire to obtain the position of Associate Dean within the College of Applied Studies and Academic Success at Liberty University, in order to contribute in a greater sense to the university's core mission and vision by assisting traditional and non-traditional learners in their educational pursuits.

Education

Education
2012 - Present

Education Specialist (Ed.S.)

Liberty University
  • Concentration: Educational Leadership
  • GPA (4.0)
  • Key Coursework: Theories of Educational Leadership
2007 - 2009

Master of Education (M.Ed.)

Liberty University
  • Concentration: Administration and Supervision
  • GPA (3.5/4.0)
  • Key Coursework: School Finance and Management, School Administration, School Law, and Supervision of Instruction
2002 - 2006

Bachelor of Science (B.S.) Integrated Studies (Teacher Licensure)

Liberty University
  • Concentrations: English and Science
  • Certificate: Teaching English as a Second Language (Summer 2006) Modern Grammar, Second Language Acquisition, Methods and Curriculum of Teaching Modern Language
  • Honors: Kappa Delta Pi International Honor Society in Education
  • GPA in Major (3.85/4.0)
  • Key Coursework: Middle School Curriculum, Human Nutrition, Contemporary Health Issues, Media Applications, Directed Research, Golf, Bowling, Professional Women’s  Ministry Studies

Professional History

Work History
Apr 2014 - Present

Director of Academic Advising

Liberty University Online - Enrollment Management
  • Review and analyze trending student retention data in order to make strategic decisions;
  • Identify areas that inhibit returning student enrollment and develop and execute strategic plans to overcome academic and financial barriers;
  • Collaborate with various academic and student support services to encourage the retention and academic success of the current Liberty University Online student body;
  • Revise procedures and develop objectives to improve efficiency and effectiveness for a team of 150+ Academic Advisors;
  • Create and review key performance indicator standards in order to evaluate staff performance and productivity on a daily, weekly and monthly basis;
  • Organize and lead team huddles, trainings, and other inter-departmental interactions;
  • Provide direction and oversight to a complex, multi-tiered, and expansive department.
Aug 2011 - Apr 2014

Associate Director of Admissions

Liberty University Online - Enrollment Management
  • Analyzed applicant relationships through all portals to recruit students and led applicant conversion efforts through to an enroll and Financial Check-In;
  • Provided direction and leadership to an innovative phone center with 100+ Admission Specialists, as well as quality control, accountability and regular feedback for staff using various reporting elements;
  • Developed, organized, and implemented admissions structure and strategy;
  • Executed policies and procedures to ensure best possible services to potential online students;
  • Hired, mentored, regularly evaluated and supervised multiple Assistant Directors and Work Force Manager personnel;
  • Assisted staff with escalated calls/situations and provide support for unusual student circumstances;
  • Organized and led team huddles, trainings, and other inter-departmental interactions.
Jun 2009 - Aug 2011

Associate Director of Admissions

Liberty University - Resident Enrollment
  • Analyzed applicant relationships through all portals to recruit students and led applicant conversion efforts through to an enroll and Financial Check-In;
  • Provided direction and leadership to an innovative contact center, as well as quality control, accountability and regular feedback for staff using various reporting elements;
  • Prepared additional aid requests for special students and families requesting more institutional funding;
  • Facilitated multiple on-campus recruitment events;
  • Hired, mentored, regularly evaluated and supervised Assistant Director and Supervisor personnel;
  • Assisted staff with escalated calls/situations and provide support for unusual student circumstances.

Skills

Skills

System Proficiencies

Banner INB, Xtender Solutions, ASIST; current Microsoft Office operating systems (Sharepoint, Word, Excel, Outlook, Power Point, Publisher, and One Note); Microsoft CRM; Infor; LivePerson; Blackboard; Web Manager; Survey Administrator 2

References Available Upon Request