Delivery Manager for hosted/cloud Application Portfolio:
Apex Lightyear, SumTotal (Softscape), hosted
eDocs DM & WebTop, OpenText, hosted
Clarity, CA, hosted
Concur, SAP, cloud
Remedy ITSM, BMC, hosted
Recruiter Brassring, Kenexa, cloud
MSP Online, Bespoke, hosted
Led a team of 16 system managers and business analysts translating business requirements into tangible IT spend in applications; being accountable for a portfolio and life-cycle management of seven Corporate IT systems within multiple distinct solution centers of strategic business units, totaling a 40 mDKK budget spend.
Ensured development of yearly Application Strategy and 3 year spend forecast (including investments on people, process, technology) for CAPEX with detailed project business cases
Developed strong engagement and trusted advisor relationship with business owner across multiple strategic business units, ensuring business unit growth
Effectively managed resources to ensure effective workload forecasting, resource allocation, capacity utilization, and productivity enhancement.
Ensured department and systems complied with strict health authority requirements, including GxP and FDA(21 CFR part 11).
Communication, collaboration with multiple EU/global stakeholders, working in a matrix org with multiple upward dotted lines