Download PDF

Work experience

05.2017Present

E-Commerce Specialist (Premium Team)

Six Payment Services

- contract setup E-Commerce (Switzerland, Germany, Poland, Hungary, UK)

- customer service - E-commerce and Premium Merchants

- supporting KeyAccount team

09.201504.2017

Specialist Customer Service

Six Payment Services

- customer service

- complaint handling

- Minuce Balance handling and reporting

- contract setup

- supporting Hungarian team (sales, Back Office Hungary)

Jan 20142015

Online Strategist

G Partner Sp.z o.o.

building AdWords marketing campaigns

Apr 2011Jan 2014

Retail Manager Poland

Fresh Optika Poland Sp.z o.o. (Optical Industry)

- Ordering goods
- Creating sales plans
- Reporting sales
- Organizing the work and managing a group of employees
- Managing the current business of merchants (Warsaw, Krakow, Wroclaw)
- Conducting recruitment
- Complaint handling
- Acquisition of new points and sales channels

Jul 2009Mar 2011

Store Manager - Sunglass Center and Watch Corner Złote Tarasy

S&S Poland Sp. z.o o.

- Ordering goods
- Organizing the work and managing a group of employees
- Customer service and managing the current business of the shop
- Conducting recruitment
- Complaint handling

Jan 2008Apr 2011

Administration and customer service

S&S Poland Sp.z o.o. (Optical Industry)

- Reporting sales
- Execution of customer orders (logistic service)
- Complaint handling
- Coordinating the work shops

Skills

Language knowlege
  • Hungarian - mother tongue
  • Polish - mother tongue
  • English - fluent in speaking and writing
  • German - basic knowledge of spoken and written
User Skills
  • Internet user
  • MS Office
  • Operating cash register and payment card terminal
  • Salesforce
  • Sage
  • SAP Business One
  • Google AdWords
  • Saferpay, MyPayments
  • Sound engineering
    • Support for Adobe Audition 1.5, 2.0 and 3.0
    • reporter hardware support, an MD, mp3, Zoom and creating materials reporter
    • Audio Vault program support and implementation antenna
Driving license

 category B since 2005.

Education

Oct 2011present

PhD Studies - Foreign Policy 

Warsaw School of Economics
Oct 2004Dec 2009

Major - International Relations

Warsaw School of Economics

Foreign policy, diplomacy and foreign service.

Negotiations course; Sport Marketing course, Ordinance in sport curse

Character

  •  Creativity
  • Communicative
  • Responsibility
  • Punctuality
  • Ability to work in a group and team management
  • Diligence
  • Conscientiousness