Senior Executive- Technology(R&D)
Asian Paints PPG Pvt Ltd
Products Handled– Two pack PU Paint , Epoxy Anticorrosive Primer, Coal Tar Epoxy, Heat resistance Coating, Epoxy MIO Coating, Epoxy Polyamide Coating ,Epoxy Polyamine Coating, Inorganic Zinc Silicate Coating, Alkyd Based coating , Zinc rich Coating, Polysiloxine Coating, Fire retardant coating & Anti fouling Coating, Alkyd Primer, Chlorinated Rubber paints.
Current Key areas of Responsibility
- Providing technical consulting services for customers and prospective customers via phone and written response to inquiries.
- Ensuring quality relations with all customers by providing prompt, effective, and accurate feedback to inquiries.
- Investigating and resolving performance related product complaints by working with lab directing performance testing, and gathering background information from various sources.
- Work with sales and supplier to resolve concern & issues.
- Supporting and coordinating in introduction/commercialization of new product to the sales teams and customers by working closely and providing technical training and sales tools to them in order for them to understand the application and its value.
- Visiting to major customers at regular intervals to understand service gap, also evaluating infra structure to service the customer.
- Gathering, monitoring and updating trend in the market/industry. This include assess, feedback and/or report its possible impact.
- Formulate training and product development plan.
- New product development.
- Perform Long term testing for existing as well as new products.
- Development of New shade as per PMG requirement.
- Support to SCM by implementing new raw material.
- Support to Plant for monitoring new batch.
- Optimizing the formulation to get desired cost reduction.
- Benchmarking of competitors products.