Steria India Ltd
Process Associate-, Noida-India Worked with a Business Process Outsourcing provider and a major Bank in UK to translate high-level business processes to the new outsourced state. Responsible for designing and implementing new strategies to increase the efficiency of the SAP team and liaison directly with VISA, MasterCard and IT service desk in UK. Imparting training to new team members and checking the accuracy in processing and audit ability of the data for statutory, management and regulatory reporting. Recipient of“ PAT on the Back” Award for outstanding achievement for 2004-2005.